Recent nominations
Thanks to everyone who has nominated someone, we really appreciate it.
Please have a look through our recent nominations to see what good customer service we offer.
18764. Gavin McGinn, Julie Stebbings and John Wharton
J850000: reported blockage 9/1 9a.m,call returned within 10 mins ,arrangements made,by 10.45 am blocked sewer cleared and reason for blockage explained.Every person involved is a credit to the company ;absolutely brilliant service friendly ,helpfull. post code of blockage S43 2LU hopefully help to identify the people who are a credit to your company
Nominated by: john
Date: 17:39:03 14/02/12
18768. Nigel Roper
J814305-3: I WOULD LIKE TO NOMINATE NIGGL ROPER FOR YOUR WOW AWARDS. THIS LOVELY YOUNG MAN WENT OUT OF HIS WAY TO BE AS HELPFUL, CHEERFUL, AND COURTEOUS AS ANYONE COULD BE. HE SPOKE TO US AND EXPLAINED EVERY THING IN A VERY EASY TO UNDERSTAND MANNER, AND COMPLETELY PUT US AT EASE. HE S A CREDIT TO YOUR COMPANY.
Nominated by: malcolm cole
Date: 17:34:02 14/02/12
18796. Maria Nussey
just to say that the girl (Maria) that sorted out that sewer problem so they did not have to dig up my garden was the most helpful polite person and kept me informed all the way and I wish I could remeber her name, she was lovely thanks
Nominated by: Joanne Robinson on behalf of a customer
Date: 17:32:47 14/02/12
18816. Randall Silverwood
randall silver wood was a excelent and very good at his job for the reasurence that the drains and the toilet system was okay and explained everything that he was going to to. he is definatley someone who i would want to come to my house and help me again. i would definatley recommend them to other people.
Nominated by: Carole Robinson
Date: 17:32:12 14/02/12
18824. Lee Soady
Very pleasant demeanor and clearly anxious to assist in solving my problem. A "get down to it" and efficient manner. A credit to Yorkshire Water.
Nominated by: alan glass
Date: 17:30:24 14/02/12
18834. Randall Silverwood & Phil Walker
The above two guys were fantastic! They arrived approx two hours after I rang and would not leave until every trace of the troublesome roots we have had here in the drains for years, were cleared. They were courteous, caring and understanding to my "wittering and complaining about Wakefield council who have been extremely unhelpful regarding the roots.I would also like to thank the lady who I first spoke to at Yorkshire Water who arranged for a speedy visit for us. Thank you once again from a very satisfied Yorkshire Water customer.
Nominated by: sheryl spawforth
Date: 17:29:48 14/02/12
18842. Mike Booth
Arrived promptly as arranged with your excellent phone centre staff, He phoned before hand to confirm arrival time. Listened to the problem. Explained what he proposed to do. With impressive equipment, he had the underground blockage within quite a long underground run cleared very efficiently. Our ground floor toilet doesnt back up any more. An excellent result. Really nice guy - polite, efficient and everything was tidy on completion. Thanks very much
Nominated by: Colin Farmer
Date: 17:29:04 14/02/12
18864. Phil Atkinson
13756547: We found phil to be very friendly and did the job with no fuss and nothing was too much for him, he cleaned every thing up it was spotless when he left. What a nice person he was would recommend him to do the job for anyone who needed work doing.
Nominated by: Mrs L OConnor
Date: 17:28:29 14/02/12
18901. Joe Shields
joe suceeded where countless others have failed to finally find where the water pipe enters my property. He achieved this with perseverance where others before him had given up. He was polite and courteous and had endless patience in answering my many questions - I like to know what is going on. Pity all the professionals and tradesmen who have entered my home over the years are not more like him. Make sure you hang on to him !
Nominated by: mrs jaanet benson
Date: 17:27:19 14/02/12
18910. Jeannie Ellis
J812807-1-With reference to the above job, I would like to convey my thanks to you for bringing the matter to a satisfactory conclusion. In particular I would like to mention Mrs Jeannie Ellis whos courtesy and professional behaviour brought this about. I would hope that the problems that Yorkshire Water has with internal communications are being addressed, so that these incidents are less likely to occur in the future.
Nominated by: Aisha Ahmed (behalf of customer)
Date: 17:26:26 14/02/12