Recent nominations
Thanks to everyone who has nominated someone, we really appreciate it.
Please have a look through our recent nominations to see what good customer service we offer.
26703. Paul Lynch and Site Team
Dear Sirs, Scheme B5469 Lund Lane Barnsley, My wife and I would like to express our thanks to the site management and workmen for their consideration during the construction of the sewer through our drive and garden. We were informed and consulted at every stage of the work and we experienced minimal disturbance. We would like to thank you for the quality of the reinstatement provided by the landscape contractors,Many thanks,Mr & Mrs Marsden
Nominated by: Andrew Bolt on behalf of Mr & Mrs Marsden
Date: 18:30:30 31/10/12
26704. Darren Lunn
I would just like to say thank you to the workmen and Darren (customer service operative) for the efficient way they helped us to attend a reunion with our friends in early August by making it possible to get our caravan out and back in via Newlands DriveKath & Geoff IngleThis scheme had blocked the road and we had a road closure on it.
Nominated by: Andrew Bolt on behalf of Kath & Geoff Ingle
Date: 18:30:30 31/10/12
26705. BarhaleWSP Site Team
St Pegs CleckheatonThank you for your communications and contents. I would just like to say that a very good job has been done here (no flooding in cellars now) + the workforce has been excellent as far as I am concerned they have kept it very clean and tidy, & very good workers,Thanking you M Peel
Nominated by: Andrew Bolt on behalf of Mrs M Peel
Date: 18:30:30 31/10/12
26726. Paul Maulgue
Paul visited me today to clear an unblocked drain. He was totally professional and friendly, completely different to other service people we have had for other faults. I am thoroughly impressed if this is the standard of staff Yorkshire water use for all of their problem maintenance. Thank you
Nominated by: Paul Hallam
Date: 18:16:11 31/10/12
26727. Gary Cooper
for all the constant attention to our need for clean water and the supply of bottled water as necessary Mr Cooper was most courteous at all times and was sincerely keen to ensure that we were not inconvenienced by the works.
Nominated by: philip allass
Date: 18:15:51 31/10/12
26737. Paul Maulgue
Paul came to solve a blockage problem my neighbours had (24 Lord Drive, Pocklington, YO42 2PB) and he was great, very professional and a credit to Yorkshire Water.
Nominated by: Cindy Scott
Date: 18:15:20 31/10/12
26770. Mike Booth and Simon Richardson
Monday 28th May 2012 - for first class work unblocking sewage drains, politeness and curtesy - and also Yorshire Water - from reporting the problem over the telephone to the end result - excellent service. Sorry for the delay in nomination, hope its not too late. Once again, thank you all.
Nominated by: Trevor Mirfin
Date: 18:14:45 31/10/12
26807. Mick Bradley
I ve just had a water meter fitted by Mick Bradley. Arrived on time was polite, cheerful and efficient (something you dont often find in tradesmen these days). Nice to be able to have a bit of banter with someone who got on, did the job and then explained all about the meter. He was only here for about 20mins but as a pensioner it feels good when someone makes the day seem a bit brighter in such a short time, especially when you hear and see all the rubbish that passes for news nowadays. A credit to his firm but more importantly a credit to himself. 18 Ashville Avenue,Scarborough. 2.00pm
Nominated by: Mike Bond
Date: 18:13:56 31/10/12
26819. Dave Pettinger
Dave kindly reinstated our water supply, after works outside the home to stop a leak left us without water for 6 hours. Dave had a pleasant and friendly manner and went above and beyond when he noticed our bathroom tap was leaking. Although it was a simple matter of tightening a screw, he really did not have to do this. Calling out a specialist would have cost me time and money. Having been off work due to an accident already, this kind gesture really made my day. Thank you Dave.
Nominated by: Sajid Hussain
Date: 18:13:28 31/10/12
26859. Dave Parker
Job ref 147499800010Dave Parker called today to investigate a blocked sewer. I had previously been told by Dynorod that the blockage was in the main sewer and so had called YW. Mr Parker diagnosed that the blockage was in my own sewer pipe but nevertheless cleared it quickly, saving me the trouble of having to recall Dynorod, with whom I have a service contract through British Gas. He was courteous and informative and I was very grateful for his prompt and efficient service.
Nominated by: Alastair Fitter
Date: 18:12:26 31/10/12