Recent nominations

Mr Quinn called to advise he was really impressed with Jason Gill when he attended the property today. customer says 10/10 he got on with the job and resolved the issue quickly and explained the problem to the customer so he understood why this had happened. Customer said Jason was really polite and a lovely guy.

28.2.13 10-1pm, Dave fitted two showers after ours were filled with grit after a meter change. He was methodical, thorough and very customer focused. Yorkshire Water have provided excellent customer service from the minute we reported a loss of pressure after the meter change. We have been very impressed. Thank-you

I would like to nominate Dave Jackson who came to my home today 28/02/13 to fit a water meter. Not only was he polite he was a credit to the Yorkshire water company . He certainly for me had the wow factor . Also left my home nice clean and tidy after the work of the meter was fitted . Well Done Dave and thankyou very much keep up the good work from a very happy satisfied customer c

Mr Marshall would like to praise Jamie for his excellent worth ethic willingness to help and politeness whilst on site.

Mr Marshall would like to praise Paul for his excellent worth ethic willingness to help and politeness whilst on site.

Jonathan wagner a FANTASTIC MEMBER OF THE TEAM HES DONE A FANTASTIC JOB AND I WOULD RECOMMENDED HIM TO ANYBODY HE WAS VERY POLITE AND MANNERS EXCELLENT SERVICE

I On 27th February Steve came to survey my property and installl a water meter for me, I found him to be very pleasant and helpful, he pointed out where to find the stop taps inside and outside the house.He also explained and shown me how to read the meter, he also rang me to let me know he was on his way, he was very efficient - would give him 10 out of 10.The Job No Ref: 15332342

happy with Danny Wildish help even though turned out to be private issue advised he was excellent at his job and provided an excellent service

The majority of my workload is transferred from my home by modem and internet connection, and for the last 18 months there has been problems. The transfer often failed sometimes taking several attempts without success,other times it began the transfer and then froze half way through.Despite this the work did get through,but a large part of it did nt get acredited to myself.This then caused issues regarding my figures and performance. Eventually the issue reached Paul Moore,after first speaking to Paul i felt confident the problem would be fixed. Paul kept me informed every step of the way,he had to find the utility company responsible for the line and arrange checks and then the repair.It was nt plain sailing and Paul often ended up down a dead end with the utlity companies, and it took over 3 weeks before the matter was finally resolved. Paul was in touch almost daily with regular updates and answered any questions i had.The line is now ok and the work is transferred generaly first time.Although work acredited to myself has still to be checked. Paul was calm,patient and professional throughout he took sole responsibility for the problem and even though at times it got very frustrating,never thought of giving up or passing it on. Paul Moore is a credit to the company.

the tech who attended on the first visit (Chris Vasey) was exceptionally nice and very patient in explaining what he was doing. She advised that he did a fantastic job and is very happy with the service we have provided