Recent nominations
Thanks to everyone who has nominated someone, we really appreciate it.
Please have a look through our recent nominations to see what good customer service we offer.
18115. Dale Wood
J801986 - Mr Hardcastle 01142490933 rang to say Dale Wood who attended has done a very good job. cleaned up the sewage escape here & at neighbours also. very impressed.
Nominated by: Charlotte Kirton on behalf Mr Hardcastle
Date: 13:48:49 08/12/11
18116. Dave Ramsey, Craig Brannan & Mick Hill
J774413 - said they knew what they were doing was really happy with the work that was carried out ----said Leeds council couldnt clear this blockage but DA techs did ....really happy with service.
Nominated by: Charlotte Kirton on behalf Mr Waterson
Date: 13:44:58 08/12/11
18117. Steve Every
J793652 - Very pleasant man and got on well with the job.
Nominated by: Charlotte Kirton on behalf Mr Archer
Date: 13:39:25 08/12/11
18118. Carl Gracie & Marco Mendes
J798425-2. Very efficient. A lot quicker than expected. Cleared up the mess very well and they were very polite and helpful.
Nominated by: Charlotte Kirton on behalf Mrs Tibble
Date: 13:36:14 08/12/11
18124. Mini Mahay
J737800I asked the person that answered the phone at your end, was very good, kept me informed of the progress of the technician. Can you please thank her. Thanks
Nominated by: Mini Mahay on behalf of customer
Date: 13:36:14 08/12/11
18119. Steven Duffy
J720323: Cust would like to thank you for a wonderful outcome, merry christmas.
Nominated by: Julie Darvill on behalf of cust J720323
Date: 13:27:04 08/12/11
18120. Kyle Elliott
J765352 : Your service was second to none, from Mr Clayton
Nominated by: Julie Darvill on behalf of cust J765352 Mr Clayton
Date: 13:22:59 08/12/11
18121. Paul Symonds
J765352: Your service was second to none, from Mr Clayton
Nominated by: Julie Darvill on behalf of cust J765352 Mr Clayton
Date: 13:22:15 08/12/11
18052. Darren Stockdale
J779591-1 Mr Gray rang to praise David Stockdale who he said was very polite, told Mr Gray exactly what he was doing and why and also very prompt as he called the cust quite early and was there on time aswel
Nominated by: Aisha Ahmed (behalf of customer)
Date: 14:02:40 06/12/11
18053. John Morris
J775837-1-Congratulations to John Morris, East Field Team headed up by Simon Redfern Water Leak:- ICE Reference Number J674342-1 Potted History: I have written, email and phone records dating back to April 2007 reporting what I believed to be a water leak near the water tower in Askern. I have brought in other departments in the Doncaster MBC to check the site and report to YW on my behalf if they supported my suspicions and they have. The footpath has been flooded and frozen throughout the winter months, the tarmac has been wet, often flooded and the grass verges a quagmire even in 90 degrees in the shade in the summer months. Earlier this year I did finally manage to get a site meeting and received an email to say a leak had been found and it would be repaired but that unfortunately came to nothing. Then by chance in September I met John Morris of the East Field Team on site going about his business. I told him the potted history, he explained that because it was not within his remit he would need to make enquiries therefore it may take longer than expected but he would certainly do his best. Almost immediately he sent me an email with a reference No and followed that up with regular phone calls keeping me up to date with progress. The water was tested, a leak was confirmed and today he rang to say the pipe had been repaired and the team were clearing up. He deserves every reward going, his customer liaising was faultless, the speed and efficiency by which he investigated and resolved the matter has been second to none, everyone in all the departments in the DMBC that were involved are truly impressed and support my nomination for the WOW award 100%. Well done John Morris
Nominated by: Aisha Ahmed (behalf of customer)
Date: 13:57:24 06/12/11