Recent Nominations

Anne has helped me more than words can express. She has been there for me when ive left suicidal and talked sense into me. She also has given me help and support where my body needs it. She has got me help to keep me fit and my feet healthy. She is a star and id nominate her above anyone else in Britain. If i was her boss id give her a massive pay rise also. I would love her to win an award, i would not be here if it was not for anne. She has already won an award in my eyes. She is an angel and won a place in my life forever. I would also like to add that Anne Poole has even offered to come out and see me on the spot where i was suffering a severe panic attack and crying on the phone,she said i will come out straight away, and that to me is the nicest and kindest thing anyone has done for me, as i have no family and nobody to turn to yet anne was willing to be there for me. I wish i could nominate her for a heart of gold award if there was one as i firmly believe she deserves it. Also if not for Anne, I may of lost my feet by now, she managed to get me a package set up where i now have people coming in and washing my feet and cleaning and drying them as i have diabetes and they got infected once, but now i dont have to worry so much and its all because of what anne has done. If I was boss of the social services i would promote anne, she would be in a higher job and on more money. I know money is tight everywhere, but anne deserves every penny she earns and if ever redundancies ever come about and anne was one, and id won the lottery id offer to pay her wages so she could stay in a job which she clearly enjoys, and also which she gets help for the needy and helps to put their minds at ease.

I have known Emma Jepson over 2 years now and would like to say i wouldnt be where I am today if it wasnt for Emma. She has helped me and my daughter with so much especially with Tegans statementing. I find Emma very easy to get on with and really pleasant at all times. Couldnt thank Emma enough for all the hard work shes done.

Marrow is a good place and i like all the people here. Ive been many times and will keep coming back. They look after me well. I enjoy it when Helen is here because she listens to me.

Looked after me extremely well. Best of attention. Will not hesitate to visit again.Very caring.

I have used Westfield for 5 years and find it important how you feel welcome. Gill has always been approachable and very helpful to me. She is pleasant and goes out of her way to help me. I have always felt welcome when Gill has been on desk, She is always eager to give me information i need.

I am really happy with everything she has done for me with my new tenancy. She let me know what I needed to do for my tenancy and how much I needed to pay and thats why I want to nominate Linda for a WOW! Award.

Nomination for: Paula Davies, Jo Brown, Barbara Elliott, Dawn Biggs, Carrol Matthews, Elaine Hawkins, Karen Bentley and Sarah Bromfield Great caring team, lovely people who are always ready to help. Helped greatly in my rehabilitation

The care that was given to my father during his 1 week stay was excellent, they made him feel very welcome and put me at ease when i telephoned my dad seemed very happy and thoroughly enjoyed his week there. Thank you

I would like to nominate Debra for a Wow Award because she was very kind and reassuring with my dad, She explained everything clearly and chatted to him while filling in all the forms. You could tell Debra is very fond of older people and was kind and understanding. Thankyou

Both above staff have given me support reasurance and confidence in returning home from hospital with the rehab team based at The Meadows Domiciliary Care Rehab managed by Chris Booth

This nomination is for: Josie Bonsall, Ann Barlow, Karen Alcock and GemmaAll the girls above are excellent carers. Having helped and cared in every way. They have been like part of the family very big thank you.

So helpful AND sent the information he promised within the hour -brilliant!

Dwayne Spence was pleasant and very helpful to me and my mother who is 91 years of age and i think he is a good asset to warm zone

These ladies were very helpful in all they did for me

Because I had a brain tumour followed by a heart attack, I am now in my late 40s, so not that old. It left me with very little eye sight, mobility, few friends and very depressed and lonely. They helped to re-open my eyes to reading with extra large print. I can only manage a page a day, but it makes the books exciting!!!! They were kind, patient and most of all interested in me and what way they could help and went out of their way to order in 3 of my favourite authors books from all over the region. Apart from improving my leisure time, they did something to restore my confidence, so they deserve this for sure!!!

Kays been exceptionally helpful with my mum and dad, i cannot praise her enough for all her help she should get a wow award i hope she does

I want to thank Rachel for her support. After suffering from domestic abuse she worked very hard to find a home for me and my unborn child. I believe she has gone over and beyond to help. She has provided me with a top class service. Words cant describe what she has done for me. Thank you so much

With respect to the care and support given to my mum Mrs Violet Clarke - supporting her in adjusting to bereavement and helping to rebuild her life, despite being newly diagnosed with dementia. Extremely patient and positive. Also extending her support to me and my sister. - I cannot speak highly enough of the service we as a family have recieved from Stoke-on-Trent Social Services during the recent trauma of my dads death and mums diagnosis very soon after, of dementia. But these three people especially deserve to have their dedication, professionalism and extra caring approach recognised as for us they went well beyond the "extra mile". Dave first became involved when dad was in hospital recovering from a fall bit it had become apparent that he would need care at home upon discharge. Dave was able to gain the confidence and trust of my fiercly independent dad and gently break through their barriers to accepting help. Sadly dad didnt make it home, he passed away in September 2011, then shortly afterwards my devastated mum was diagnosed with dementia. Dave and the team have been my rock through all this. Dementia is a terrifying illness. Although ive nursed many patients myself with dementia, when its your own family its totally different. Dave has guided us through the sorting out of appropriate care and support for mum. Through Dave, Helen and Robs thorough patient care we have been able to see things in a much more positive light. Their sensitive inobtrusive support has given my mum the confidence to remain in her home of 58 years and take encouraging steps towards rebuilding her life. Dave has also ensured that every possible support for mums safety has been put in place which gives me and my sister a great deal of reassurance. Mum is of course the "client" but Dave and the team have extended their support to me and my sister, directing us to support for ourselves even though neither of us live in Stoke-on-Trent now. Nothing is too much trouble, when we have to ring with our concerns. I work in the community and am so aware of the constraints on services these days but in spite of all this, Dave and his team have managed to put together an amazing care package to support mum, in every way respectful of her dignity, privacy and her own particular needs. Dave, Helen and Rob and many others with them are a credit to the City of Stoke-on-Trent, and make me still proud to say that my home town is Stoke-on-Trent even after some 27 years district nursing in Nottingham! Please nominate Dave, Helen and Rob for this wow award and pass on my sincere thanks for all that they have done to support us all.

I was trying to print out my train tickets and could not - i was running out of time and it was vital that i got this information. David was very patient, kind and helpful and he extended my time so that I was able to get my tickets printed even though he was extremely busy.

Sonia Spooner has given me so much support. Her care she has given to me along with the team of nurses which have been first class. My progress has improved greatly with her care. I feel that Sonia Spooner deserves this wow award.

I would like to nominate Darren for a wow award because he is a very pleasant and helpful guy. He presented himself in a very nice and welcoming manner. The service he provided to me was excellent. Couldnt have asked for a better advocate to provide the service you are promoting into the community.

All the team that came to my address were very friendly and helpful and came on time. Happy and caring people.

I have recently been cared for by the stay at home team after a stay in hospital. Although all the carers in the team have done a good job Josie deserves this award as she know that extra concern for my needs. She never rushes me, does her job expertly and always gives time to sit and talk to me like a friend and at 85 i am grateful for such good company. A lovely lady!

Her caring and understanding nature helped my husband feel at home during his respite care. This helped in giving peace of mind in the knowing that he was happy and safe.

For the professional and caring and wellbeing in helping me out of hospital with severe vertigo may2012 with aids and washing. Shall miss them when they finish. has seen me when suffering bad days and better days. I feel i have benefitted alot from these rehab services from these girls, to my own independence to do normal everyday things which i couldnt do at first