Recent Nominations

Helped with everything and pushed everything through to make it easier for us.

They were both very efficient, knowledgable, helpful and friendly.

Dementia affects both the sufferer of the disease and the carer. To observe staff interacting and helping people to live and be at ease in a new and unfamiliar environment for a short respite stay means that I can as a full time carer have complete confidence and peace of mind for that respite period. This feeling of confidence in other peoples abilities is invaluable.

The care and attention shown to Auntie Mary and everyone at the house is excellent. Nothing is too much trouble for all the staff.

Received clear help and advice, benefit claim completed and explained very helpful and polite.

The service was efficient and the representative answered any questions I had. Also Anjii was very polite.

Helpful and managed to sort out benefit after my 3rd visit.

What can I say? Only Excellent! All the best for 2011!

My mother (Alice Sweeney) is nearly 92 years old and living so far away from her I naturally have more than the usual concerns regarding her welfare. Knowing that she is in the care of Barry and Janet (also Christine) helps alleviate some of those concerns. I am notified immediately should she appear either unwell and ill kempt. During the recent bad weather, hot meals were brought to her home regardless of the road conditions. Barry has set up an email address so that she can be in touch with her grandsons and I. Wonderful Christmas entertainment! To take her there 3 days a week certainly alleviates her boredom.

Excellent customer service for issuing my plates in an emergency.

Very impressed with the quality of care shown to the residents by the caring staff. This was especially noticable, being a podiatrist in quality of the hygiene of the residents feet. What a pleasant change to find podiatry patients in a care/residential home with clean feet. Also very firendly, helpful staff in a very nice environment.

I want to thank Wajid Hamid my Community Support Officer for the hard work and support he has given to me and my family. I have come across a number of support professionals due to my disability but I can safely say that Wajid has been one of the best support workers I had to work with. I believe that this is due to the fact that he genuinely wants to make a difference. He is very professional, he listens to what I say and gives me good advice. I do not know what I would have done without Wajid. He has helped me and my family to settle into our new home by getting the property decorated, carpeted, furnished and assisting with so much more.

I think that Anne Poole is doing a wonderful job and is helping us.

The staff have provided a consistently excellent standard of care and support. They are all also always polite and provide a warm welcome to all visitors. As a result the house is a very hospitable home.

The bin collectors have provided an excellent service all year round. My bin has always been emptied on the specified day and never left full. Importantly the staff make no unnecessary noise and are courteous and polite.

I would like to say thank you so much for the help and advice the lady gave to my son. She spoke with dignity and respect and made the worrying situation that my son was in a lot better. She reassured us that his council benefit had been dealt with. She was lovely and kind and I think she is excellent at her job.

Very polite and professional towards myself and my son,took time to explain the information we needed. It was a lovely welcome from a lovely lady.

They provided an excellent service, I would like to thank all the staff for a lovely time.

They were at all times willing to make my life just that bit better with the care they gave and their pleasant attitude towards everyone we came into contact with. Thank you.

She was very helpful in reassuring myself regarding my financial situation and making the facts clear, written info etc. A very pleasant and informative lady.

She was extremely courteous, efficient and helpful throughout our interview.

The food and care is wonderful and the council should see it still stays open, old people need places like this. I know the government are cutting the allowances everywhere but The Meadows deserve every penny off the council for the home, not cuts. Thanks again everyone.

I think all this team have done really well during the recent cold spell. As someone who travels out of area a lot for work you certainly notice the difference in road conditions. Well done and thank you.

She helped me with a lot when I came with my problems.

She was helpful with my tax problems.