Recent Nominations

Kevan was very helpful when I needed help and advice.

Because he was very helpful and generally polite. I found that he listened very well to what I was saying.

because nothing is too much trouble, any problems and Jayne is there straight away.Jayne is 100% behind you and is willing to help you in any way she can.

I requested a licence to undertake a street collection, by phone on 8 December 2011. I needed to collect on 16 December. I took in the form and Sarah was kind enough to deal with the licence while I waited, which would enable me to organise my volunteers in good time, which was much appreciated as I thought I had left it too late.

I always get the best of service from all the staff, but it would be difficult to give service and help that she always gives so cheerfully. Thanks.

It is impossible to single out one person at Marrow House. All staff are very caring, helpful and pleasant in every way. When my mother, comes to stay she always enjoys her time there and we can have our break knowing she is being cared for.

It is impossible to pick out an individual person as they are extremely professional and friendly, caring people. We feel that mother is in a great environment when we leave her for short term respite.

In respect of Sharon I can only say she was just brilliant with my mum, so caring and understanding. It was nice to meet someone who listened to my points of view as well as my mums. Thank you Sharon, youre a star!

All have been very friendly and nice.

From the day I enetered the housing solutions premises with my son Adam, Dan has supported and helped and achieved more than either my son or myself could imagine in a short time period. Dan has always been at the end of the phone to answer any queries. He has helped with suitable emergency housing for my son who has had a brain injury leaving him vunerable and disabled. Dan has been so understanding and helpful and helped well beyond his role with housing benefit applications and advice, any verbal support he has been asked for he has given or signposted to the appropriate service. He deserves the WOW factor esp as within 5 weeks of my son being homeless he is now settled into a tenancy for the first time in his life he feels life is worth living and is looking towards the future. I am sure without Dans help he would not be where he is now A HUGE THANK YOU DAN :)

His manners are perfect. He is very patient and very understanding. He helped me with my Housing Benefit concerns, and he should get a pay rise and an award. Please give him both. He is a credit to the council.

Really pleasant and helpful in respect of any questions asked. Friendly and upbeat. Many thanks.

Everyone I have met at Marrow House has been very nice and very caring. Marrow House is a lovely clean and comfortable place to stay and I enjoyed my respite there. I couldnt single anyone out. Everyone is lovely.

He was very good. He helped us to understand everything we need to know about benefits very clearly.

The staff have been very helpful and understanding, polite and on time, helping me with any problems and concerns. I am very pleased with the service I have received. A big thank you to you all.

All the team who visit me are courteous and polite. Helpful at all times and pleasant.

They were extremely helpful and kind hearted. I felt overwhelmed with the help I received. Id like to say thank you very much.

Stephen Perry dealt with my query in the most caring, genuine and down to earth way. It was a pleasure to talk to him. Please convey to Stephen my warmest thanks.

Excellent customer service. Very efficient and helpful.

Clare is fantastic! Always pleasant, smiling, efficient and competent. A true asset.

If I need anything doing you bend over backwards for me. I feel as though you are my friend, not a colleague. I hope that I can still keep in contact with you when you finish with my care, otherwise I have lost a good friend. You make my day.

She cooks outstanding food and it is all very well presented and delicious, and very healthy.

She is a fantastic and outstanding manager, always on the ball with her work and always finds time to listen to you point of view. She is very approachable and easy to talk to, and likes to be hands on with the children when she can. She really is an inspiration.

Because Barbara is very efficient, very approachable and enthusiastic. She has a caring and professional nature and provides encouragement to all alike.

I am nominating the childrens centre because they have been amazing. They have boosted my confidence and helped me with my self-esteem. They have been there to help with family problems. They have been a great help and I think they deserve this award.