Recent Nominations

For giving an excellent service to the clc community learning champions courses for Adult Education in the community. Kath has clearly introdued us to the concept and importance of becoming a CLC and has given us learners a lot of self confidence and good self esteem. We can help brighten peoples lives through community education which is offered by the CLC project and all connected. Thanks

The whole staff display the highest professional standards in all aspects of their work. Residents benefit from meticulous provision of a thorough programme of care. A warm and welcoming atmosphere is reflected in a feeling of genuine happiness.

Mr Garnett reflects to us the people of Stoke on Trent City Council superb and outstanding customer service Mr Garnett continues to go that extra mile and is a credit to stoke-on-trent city council

Over the past month or so she has been extremely helpful in helping to ensure my rent is paid properly, Ive had to wait 4 weeks for a new reduced tax credit award, so I have accrued arrears. She let me call the DWP freephone number, to ask for a budgeting loan form to apply for help to pay off the arrears. Her advice and service is excellent

I would like to nominate the above named carer for a wow award for caring for Mr Clowes she is very thorough in all her work she is polite and couteous and makes Mr Clowes feel at ease (which is not easy) To look after someone of 88 years is not an easy job no task stands in her way so i think she deserves some recognition for her work

Very helpful, polite and happy you can tell she really enjoys her job

All the staff are very kind, made me do things for myself to get my independance back which im very grateful for. Thank you.

I found Liz Barrett to be a caring, fair and thorough person, completely up to her job. A very valuable member of your staff.

I feel that the team has provided an exceptional service and would like to say thank you.

All staff pleasant and supportive, always very pleasant and helpful

These 2 ladies have changed my life. They are the best women carers you could ask for. They are so polite, helpful and also help me with my mental health problem. They have coming for 6 weeks now and clean my feet as i cannot do it myself. They are always cheerful, smiling and bring a smile to my life. I would love to have money and would pay their wages for them to visit me just an hour a day, that hour they are here they lift my mood and are so easy to get on with. I reckon they would help alot of mentally ill people as well as physically ill. out of 10, i would give 11, i am going to miss them so much.

She made me feel very welcome and helped me to move forward.

I am here for a training day from another county and i am immensely impressed by the forethought that produced this light, airy, friendly centre.

A most helpful and pleasant member of staff outstanding to a degree of excellence. A credit to Stoke-on-Trent City Council. Well done young lady.

They have been very nice, helpful and lovely people. I would not know what to do if they werent there

The team has made it possible for me to get my life back. Ive been looked after when needed and encouraged to do tasks for myself.

All the team have been considerate and supporting of me which is most appreciated

Very friendly, very helpful, very professional. Puts us at ease at once

Sonia is so very caring and on all her visits made me feel uplifted with her smiles and light hearted conversation. I miss her so very much.

Wajid has helped me to deal with a number of issues i.e. budgeting, tenancy and family support. As a result I feel more independent.

She would not give up until she sorted out my problem

Mr Hill gave excellent advice and spent a long time helping, with patience and courtesy. His help could not have been better.

He gave excellent advice and spent quality time helping with patience and courtesy. His help could not have been better.

Mark is very pleasant young man. Helpful with any explanation required. I feel having handed over my queries. They will be dealt with and not just filed away.

I would like to nominate the above employee. He is very helpful and always tries to satisfy his customers in the best way he can. He always goes the extra mile. Nothing is to much trouble for him. He is a very good worker and you can trust him to sort out any problems if you have any. I recommend this man for a Wow! Award