Recent Nominations

Very pleasent manner, sorted out my council tax paperwork for me saving me a lot of hassle with the questions she was also very efficient.

She was very nice, explained everything in detail to us, didnt rush us. She took her time and went through all the forms step by step.

For all her help and advice on all my queries she was excellent.

They are there when needed, also they go the extra mile with a smile.

Lynn is very compassionate about her work she is always willings to assist in any duty. Lynn always appears very friendly and accomodating. Patients always feel relaxed within her company.

I attend the cemetry weekly and feel they go out of their way to make you feel safe and welcome at Fenton Cemetry, they take great pride in their work and are always polite and willing to help. Recently I approached them as I never felt the ground around my parents grave had been level or lawned to an acceptable level, they have gone out of their way to meet my request and shown great compassion whenever I have visited. With financial cuts and job losses I hope this team will not be affected as they are a credit to the city council and deserve a WOW Award

As a potentially new landlord in Stoke (existing one in other areas) Tim was refreshingly honest and transparent about the pros and cons of being a landlord in Stoke. He had excellent knowledge and although my initial call was accidentally redirected, he made an awful lot of time for me, explaining the process, rates, areas and really made being a private sector landlord in Stoke viable. He also had good understanding of the future of housing benefit and warned me what I had to consider if I went ahead. Based on our conversation, I would seriously consider becoming a landlord in Stoke. Thanks Mo

Our sister recently spent four weeks at Marrow House (respite) and we believe she was well cared for. The experience at this location has served us well (and our sister) by introducing us to the benefits of residential care.

I am spanish speaking although I speak english, I realise my accent is quite strong. Anjii was warm friendly and very patient. She made me feel at ease and comfortable. She was very friendly, warm and very witty. What I thought was going to be a stressful experience turned to completely the reverse.

After searching for information on the internet for many days I went into Longton library and the help I received from Jackie was way beyond anything I had previously had. She went out of her way to solve the problems I was having and nothing was too much trouble for her. Thank you so much Jackie and the team at Longton.