Recent Nominations

I would like to nominate the whole team at Marrow House for a Wow award. Jackie, Paula, Anne-Marie, Lynn and the rest of the team have been excellent in caring for my mother in law Kate Bailey during her recent respite care at Marrow House. Kate was in quite a state when she went to Marrow House eight weeks ago, but the care and attention she received from the whole team has helped her emormously. To call Marrow House a center of excellence hardly does it justice staffed as it is by such a dedicated and caring group of people

Kerry is a lifeline. She has always been there for me and my family through good times and bad, she gave me hope when I had none myself, supported me no matter what and never gave up on me. Thanks to kerry I am a different person and my family is going from strength to strength.

I would like to say a big thank you for the service and advice he gave. I would highly recommend this gentleman. Outstanding advice and commitment to his job.

When we applied to have a loft conversion, she was so helpful, friendly and gave us loads of advice. She really is a pleasant, cheerful and helpful person. So a big thank you to her.

Very pleasant in with knowledge of all questions. Happy to help with anything I have wanted to know. Had a good conversation with Sheila, very happy lady.

Karen called on us on 8th March 2011. She not only explained lucidly what and how we could obtain services, and also those which are free and those needing payment, but also clarified which services she and her colleagues were current able to offer us, if needed. Informative, helpful and of a friendly manner. Karens visit was a happy morning for my wife and I for which we are most indebted to her.

I had very good service. Thank you.

She supported a client to understand issues around JSA and HB, explained in detail what he needs to pay towards his rent, reason for JSA stopped and supported him to write a statement to allow Blue Mountain Housing to act on his behalf. Thank you - Amina.

He has supported my client to carry out benefit checks, completed HB form with client and explained all the information needed to apply for HB and he was very helpful. This is good customer service experience.

I saw this lady on Monday 21 March 2011 about a query of my council tax benefit. She was very polite, helpful and very pleasant. Had to go back again on Wednesday 23 March to drop off proof of savings. While waiting at reception this lady came to the reception desk, saw me and arranged with receptionist for her to see me. This lady is one lovely polite, pleasant and very helpful person. Does you credit.