Recent Nominations

Both of these ladies were polite friendly and very efficient. I went away feeling very satisfied with the way this side of the city affairs were being run.

This young lady dealt with my complaint in a calm, unbiased manner, without giving any confidential material away. A very pleasant and personable person. Thank you and good luck. Kevin Brooks.

The time and effort they put in organising a fund raiser for the residnets comfort fund and then the three of them spent their day off running two stalls at a local carnival to raise the funds, to do that all in their own time I think is going the extra mile. Well done.

A first class service done witha smile. Thank you.

This lady and her assistant were very efficient and dealt with my changes with easy imderstanding on my behalf. I came away very satisfied with my dealings with the ladies concerned.

My elderly mum recieved the best care possible whilst in the Meadows. I feel that they have the balance EXACTLY right, not only do they promote independance, they encourage mobility and confidence. They dont push residents to socialize in the day rooms but respect their choice of being private in their own comfortable room. The food, I believe, is the perfect home cooked style, just the way it should be, tasty, varied, well presented and as much or as little as the resident wants. The personal care is paramount and nothing is too much trouble. The staff are not only caring but are polite and friendly, the atmosphere is always a happy one and is sensed as soon as you enter the building.....a perfect intermediate care for an elderly loved one. Dont change a single thing!

Yvonne helped and supported me and my family for a year or so and has put it back on the right track to be able to manage our own debts and situations.

Helped me and my family loads and always being there when needed. Always great to talk to and pushes me in the right direction. Helped me to get into my home, I dont know what I would have done without her. Thank you xx

As grand parents we like to expose our four grand children to as many enjoyable experiences as our finances and energy allow. Thanks to your summer events this has included:- 1. Games in Bucknall park 2. Bush craft in Longton and Fenton parks 3. Gigajam and music and games at the Bridge Centre 4. Gymnastics in Burslem 5. Trampolining at Dimensions 6. Holiday unlimited day pass at Fenton Manor.

Both very caring people and very understanding and patient with me at all times.