Recent Nominations

As a newcomer to the library, Richard went out of his way to show me where everything was. He took me to the self-checking machine and showed me how to use it when i returned a book. He explained the pricing system for the CDs and DVDs. He asked me if there were any books that i wanted that werent on the shelves, then went to the computers and we found what i wanted. All in all, he was first class.

Jane Corfield has been helping me to help The Wedgwood Big House help the Burslem regeneration project led by Julian Read. I dare anyone to count the number of emails I have sent her - all of which have been replied to promptly in accordance with The Citizens Charter. Today she very kindly responded to all my outstanding questions one day after visiting The Big House to inspect it and one day before going on leave for a week. Her assistance in helping me to project manage the restoration of The Wedgwood Big House has been invaluable and she has put me in contact with a firm that has already saved us many hundreds of pounds without even visiting The Wedgwood Big House. Few people are capable of such professionalism! We salute Jane!

All the staff that have been to me have gone that extra mile and have given a fantastic service. Really helped me get back on my feet.

They are a terrific team and deserve recognition for all they do to help people gain more confidence in themselves

I was very impressed with the service that i recieved and the discretion and would like to nominate the nice lady for the help she gave me it made my day. Thank you

I want to thank Wajid for his support. He has give me good advice. He has also given me an honest and excellent service. Thanks again for your help.

they were very friendly, always on time. it was a pleasure to see them in a morning and nothing was to much trouble for them.

I was very pleased with the help i receieved and the discretion we had and would like to nominate the nice lady and thank her for all her help

Wajid was introduced to me by Mandy Powell. He has been a god send to me. He got me food from Arch, got social services to give me help, helped me with funeral arrangements, helped me by contacting different agencies for help to pay for funeral. He also got clothes for me and children. He got a cooker donated from Comet. There isnt enough room to write how good he is.

If i hadnt had help from Anne on getting benefits for children when tammy my daughter died. I dont know what i would of done. Thanks for all her help.