Recent Nominations

They all are very friendly and helpful. My little girl really enjoys going, as do I. There is no-one who she or I feel uncomfortable around which is very important. It is a lovely, safe place for us to socialise with other babies and their mums. I would recommend them to every new mum.

There was a matter which concerned future payments which was particularly difficult to understand. Sandra was patient, caring and professional. The rest of the day and several days following - seemed much for straight forward. I would like to extend my heartfelt thanks.

This lovely lady is one of the most outstanding members of staff. Shirley works extremely hard to a degree of excellence in reflecting superb customer service. Well done.

This pleasant gentleman gave excellent customer service to myself and gave one hundred per cent to I the tenants - indeed most pleasant and helpful.

This member of staff continues to be the most outstanding employee of Stoke-on-Trent City Council. So deserving of praise and recognition for her dedication and hard work.

This nice lady has gone that extra mile to giving one hundred per cent of outstanding customer service as the manager to I the tenant. Thank you.

Mandy has to be to a degree of excellence the most outstanding housing officer of Stoke-on-Trent City Council. Superb and amazing customer service.

Cafe: She is always so helpful and pleasant, the food she prepares is lovely and to a very good standard.

You ask about my journey during the last few weeks but first I must mention what excellent care and encouragement I have received at all time from your department. Rob (backed up at time by Linda) has left no stone unturned to get me back into circulation in the outside world once more, and picking up again some of the things that I have always enjoyed doing. One of the most enjoyable days of the week for me now is Tuesday. Through your introduction I have become a member of local luncheon club where I am able to meet friends and enjoy the day in spite of being quite immobile. Thank you Rob and the team for helping me gain back some of my confidence and realize that there is still light at the end of the tunnel. I shall forever be in your debt.

They go that extra mile to be as helpful and cheerful when dealing with the many different catagories of disabled clients that they deal with every day. They all deserve a WOW! Award because they are fantastic.