Did we WOW! you today?
Welcome
Welcome to Stoke-on-Trent City Council's WOW! Awards Website. We encourage all of our staff to exceed expectations so that our customers receive the best possible service, so if a member of our staff has particularly impressed you, why not nominate them for a WOW! Award?
The WOW! Awards are the UK's only national award for customer service based purely on customer nominations.
This unique and exciting award programme really helps us to give even better customer service by recognising our staff when they have gone above and beyond their normal duties to help someone.
When a customer wants to say "thank you" - the WOW! Awards provide an easy way for them to compliment great service. You can also make suggestions on how we can improve our service to you.
So if you feel that you have received a service that made you say WOW, please fill in the nomination form and give the employee the recognition they deserve.
Thank you
Anjii Brown, Benefits Assessor, Stoke Local Service Centre: WOW! Awards Winner - Most Inspiring Front Liner 2011.
Anjii has worked for Stoke on Trent City Council for 14 years in a back office role and first received a WOW! Award nomination in January 2011. Due to a re-design of the Benefits Service, Anjii and her colleagues began working in the Stoke Local Service Centre to provide a more customer centred Benefits Service. Anjii thrives on helping her customers and her genuine commitment to delivering outstanding customer service has been recognised at two national awards ceremonies during 2011.