Recent Nominations

He always changes the Mature Movers class every week - always fun and such a loveley guy

Dan spent a good ten minutes searching for blue roll so I could wipe down the machine I had used. He didnt have to do this but actively went out of his way to help me.

For sometime I have suffered with a knee problem, I decided to ask Chris for advice he gave me a set of 3 excercises that i worked on for 2 weeks. After a few days i noticed improvement and after 2 weeks saw a dramatic change and my knee seems back to normal. Many thanks

I would like to nominate Harriet from Royston Leisure Centre as she was very professional and caring when my eldest daughter failed to meet me at the centre. My 11 year old daughter had been missing for over an hour and a half and I had left my details with Harriet whilst I continued to search for her. When she turned up after ringing me Harriet chatted to my daughter, who by this time was quite distressed and she kept her calm. I cant thank her enough for this, she really showed a caring attitude and was a calming presence.

For 3weeks in a row we have had tracey for aqua jog,it has been far more enjoyable,with a varied routine. Tracey engages with the class & continuely montiors each individual throughout. i also appreciate her time keeping - we actually get the full hours session.

She was aware my payment was wrong and made the correction

I would like to take this time to say a very Big Thank You to Mike for all his support, encouragement, time, effort and continually support he gives to his members when hes on shift within the gym. If it was not for all the above and him going that extra mile to help with my review then i would not be feeling the way i am know of climbing the step mountain to the road of losing weight again and enjoying my time in the gym when working out!

Sharon teaches my 4 year old in red hats and my 10 year old lifesaving. Sharon has a brilliant natural way with children and is very popular with all of them. Her classes are fun, enjoyable and the children progress quickly. Sharon is also very approachable and updates parents on their childrens achievements.

She is awsome and inspiring teacher who has turned my son from a tearful and reluctant swimmer into a boy who is keen and excited to get to his lesson. She got the `measure` of him immediately and used the right `techniques` for him. Hes transformed!

She was fantastic, very very good. Very very very good.

On Monday 18th March Ann cleaned the whole changing village on her own with the scrubbing machine and it looked beautiful and sparkling.

Always exceptionally helpful and a very pleasant man.

Whilst raising money in a swimathon, a lady became ill. He was extremely professional, didnt panic, got the other lifeguards into action. Got a defib and first aid kit. Everyone else was panicking but he was very professional.

I would like to take this opportunity to nominate the catering manager at Saxon pool for this award. He was extremely helpful, cheerful and appears very happy in his work. The whole staff not just the cafe staff seem happier when he is in and as a consumer I have noticed it. Well done!

He cleared the back office all by himself without being asked to to. Took him 2 hours to do and I want to say thank you to him through this.

Friendly & Helpful

Always has a smile on her face and is helpful and friendly.

Very good instructor, provides a good exercise program and advice. His classes also include humour which makes them enjoyable and also beneficial

Very good instructor. I have been going to her classes for 8 years. Always very enjoyable and beneficial. Observant about various peoples abilities and gives them exercise to suit.

Very pleasant and helpful, pleasant and always happy to help.

Always happy to help and very pleasant to chat to.

Her enthusiasm dedication at all times. Always cheerful and happy.

Helped me train through a very difficult time and was always extremely understanding and helpful.

Always very friendly and classes taught very well. Always ready and willing to give advice.

He has taken his own time to help me train for the bleep test. Keeping ym motivation up and training me to the standard required.

Fantastic Customer Service. Helped me out when I had a membership issue.

Always cheerful, good service.

I find Juanita to be a very pleasant person. She always has a friendly greeting. She is always ready to listen to suggestions and concerns.

Good Classes. Includes everyone and gives good advice. I always enjoy the classes and look forward to the next session because of her excellent attitude.

Fantastic, Enthusiastic person, always full of energy and makes all aspects of his classes fun & entertaining

Inspiring, Creative and Innovative. Gives selflessly of his time and energy and has the patience of a saint.

I would like to nominate all the members of the box office team.As well as using the theatre myself on a regular basis, I also am often close to the box office to hear and see the team helping customers. Often their are times when it is incredibly busy yet this team always remains cool, calm and collected. They give superb service with great skill and courtesy and always make an impression on me and other guests to the theatre.

I would like to nominate all the people working in the coffee shop and the restaurant.The team work really well together and are giving lovely service. Its a pleasure to come into the coffee shop and the restaurant and I have no hesitation in recommending it as a place to meet my customers.Thank you.

Carlie was empowering and very helpful and always smiling. Thankyou!

Extremely hard working, tours are so informative and makes the potential clients feel at ease. Works over her hours consistantly - always gives 110% effort.

I would like to nominate brie because i bashed my head and she looked after me

A rather belated note, but nevertheless sincere, to say thank you to all of the staff who helped my son and his family on Thursday 31st January after he collapsed at the pool. Marcus is back to work now after a few days of rest. Im sorry I dont know the names of the staff involved, but to each of you, my thanks again for taking care of my son, his wife and of course, my grandaughter. Although she was worried and she had a few tears on the way home, I know how much care you gave to her and that is so very much appreciated. You all do a grand job there, and Im grateful. Thanks!

Both of my daughters have private lessons with Aimee, after a year of private lessons at another pool, and both have improved greatly. Especially my eldest who has Aspergers. Aimee is not only a good, professional instructor, but is kind and adapts to each childs needs and has given them both huge amounts of confidence in the water.

She is fantastic, she is so motivational, she pushes my daughter ro acheive her very best at each lesson. She is always happy and smiling, and she is always there to listen if my daughter (or I) have any questions/worries etc

Throughout her classes Jeanette is constantly on the lookout for members whos techniques need tweeking and she will subtly offer a better way to position or to do the move without making you feel stupid! Jeanettes training and advice never stops at her classes. She is always full of enthusiasm and keen to offer advice about technique, diet, supplements etc even when dashing between classes. Jeanette brought me a tub of electrolytes in from home as I was complaining of cramps when stretching. I havent had any since. Even when shes off duty, shes always posting encouraging things on Facebook. I think Jeanette deserves this nomination for always being available, having fab bedside manner and enthusiasm and making me laugh out loud during classes. If it wasnt fun, I simply wouldnt go!

super professional and great under pressure when other instructors didntvturn up

These two young women have looked after my family and I for the lunches after swimming classes for babies and pre school grandchildren impeccably on numerous occasions. I have commented in the book previously and it is a pleasure to nominate them for they never find anything too much trouble.

90th birthday present to bert wilbourn of free round of golf for him and his 3 golf partners from all staff.ourages are 90 85 76 75

Tracey is always very helpful, she is always bubbly and cheerful and makes us all feel special on our visit to Stevenage Golf Centre.

very helpful

helpful and friendly

I would like to thank Tom for his patience, help and guidance.

I have never seen this lady without a smile on her face. Well done Becky.

I would like to thank her for her contagious madness, motivation and love of life. A* for Sophia.

I would like to nominate the above team for an award. They are so friendly, helpful, caring and are always smiling. They gel together very well, not only with the members but also with the rest of the Golf Centre staff. They have the best staff of any of the Golf Clubs I have ever visited, and the credit for this must go to the team listed above. NB. Sent via email by Sharon Hannah as requested. Mr Hill does not have access to email.