Welcome to the Stevenage Leisure WOW! Awards Nomination website.
Customer service is very important to Stevenage Leisure Ltd. We aim to provide you an enjoyable and satisfying experience every time you visit any of our centres, and we encourage all of our team to exceed expectations by delivering levels of service that will encourage you to come back again and again, and recommend us to your friends and family. That's why we want to know what you think about us, so we can continue to improve what we do and offer you the best possible service.
As part of this we are pleased to announce the introduction of The WOW! Awards. The WOW! Awards scheme provides you with a new and easy way of letting us know if we’re doing a good job.
This unique and exciting award programme helps us to deliver even better customer service by recognising any member of our team when they have gone above and beyond their normal duties to help a customer - in other words they have met one of our core values of "Going the Extra Mile".
We also welcome all complaints, comments and suggestions. We want our services to continue to improve, so please get in touch if you have any feedback or suggestions on how we can continue to improve our services, or to highlight areas where we have failed to meet your expectations.
Your feedback is very valuable to us and we thank you in advance for taking the time and trouble.