Organisation Profile
Mytime Active is a social enterprise with a growing reputation for delivering quality leisure services that compare favourably with the best in the country in terms of customer satisfaction, community participation and financial performance. As a charity we re-invest profits back into service improvements.
As a social enterprise our vision is:
'…to improve the quality of people's lives and their well-being by delivering sports, physical activity, health, arts, play and other cultural services that are widely regarded to be top quality, reliable, accessible and customer focused.'
Customer Commitment
Mytime Active is committed to delivering high quality leisure and cultural activities. We aim to provide an excellent service that meets customer expectations every time. We recognise that our customers and staff are the greatest assets of our business. We also recognise that customers' input and feedback is crucial to maintaining and improving service delivery and we will proactively seek feedback on the services we provide.
We want all of our customers to enjoy their experience with our services so please tell us if you are not satisfied for any reason or have suggestions that you feel could improve your visit.