Recent Nominations

I would like to nominate Tammy, she has been very helpful and she is very professional with fantastic operating skills.

Icilma I heard from our American client and from Alka that you were an absolute star today – and on top of that I know you came in early today to set everything up whilst our client was late(!) Thank you so much for your help and professionalism on this, today was very big for us, and it really means a lot.

I just wanted to drop you a quick line to say thank you for the excellent service that you provided today, it was the first time that we have used the meeting room at MWB and we were most impressed with the high quality of service and personal attention to detail that you provided, well done ! We will certainly be using the facilities again soon, as it is our Virtual Office address too. Thanks Andrea.

Since Clare joined Atlantic House she has been consistently cheerful and helpful throughout a difficult transition period.When the Manager was on holiday Clare not only stepped into the breach, but trained two new staff in that period. These staff now reflect the qualities I mentioned above.I learnt recently that Clare is transferring to London soon and wanted to take this opportunity to nominate her, as I meant to do so in September .

I am nominating the whole team at Cuthbert House for continuous support, a constant helpful attitude, smiley faces and they make our lives easier on a daily basis.

Channel Advantage held a training sessions prior to the lauch of sales team on behalf of my client Sonos. There were in excess of 45 delegates with training held in multiple locations within the building.The training we held was a great success and this is thanks in no small part to the help and support of Phillipa and Ruth on the front desk. Both were very helpful and courteous and did a great job.Although we encountered some issuses during the day both Ruth & Phillipa rose to the occasion with the proffesionalism and courtesy whichis a hallmark to their dedication. When support is given in the calm and firendly manner they displayed it almost seems effortless however I know that both of them worked very hard towards the success of the day. My client was present on the day and described the whole day as "slick".In short I couldnt have done it without them. Thank you for a job well done!

Just a quick email to say a huge thank you for helping us to put on one of our most successful seminars yet. The room set up was perfect and the PA system and lectern that you hired in were great.Also, thank you to you both personally for staying around to not only greet our guests but to ensure that everything went off without a hitch, it really was appreciated.

For prompt efficient and friendly service.

For prompt efficient and friendly service.

I needed a meeting room set up for a very important client meeting, and when speaking to Aggy about really wanting to impress our client he suggested using an office on one of the higher floors in our building to get nice views of Richmond and lots of natural daylight into the room (which the buildings meeting rooms cant provide as theyre located in the basement).Aggy organised internet connections, a projector for the presentations, food and drink and made sure the room looked fantastic and was well attended all day.The meeting went really well and our client was delighted with the room and specifically mentioned how nice it had been in there - and that was all thanks to Aggy and his dedication to professional service and customer satisfaction.

I would like to nominate Amy Hennem for her excellent customer service and winning smile that never fails to enthuse on even the bleakest of Monday mornings.As a side note all the staff at the Guildford and Woking MWB Business Exchange properties who always strive to provide such excellent serivce.Amy truly deserves the WOW award!

I would like to nominate Jo for a WOW! Award as she is a highly efficient receptionist/ general assistant with a cheerful personality, pleasant manner with all clients (including difficult ones!). She is always anxious to help, often volunteering before she is asked.

Marzena is nominated for sorting out our IT issues in a professional, efficient and friendly manner. She is quick to respond, get to the root of the problem and solve it. It enables us to run our business more smoothly and fosters a good working relationship with MWB as a whole. Thanks Marzena keep up the good work!

We had a delightful experience at MWB King St, Manchester when holding our mini conference there. This nomination really goes to the entire team of Hayley, Hannah, Shabbana and Laura as they all contributed to a first class experience in which we felt loved, well served and highly valued. Throughout our journey with MWB different team members took charge, Intitially through Hannah and Hayley in setting up the arrangements and on arrival the whole team. They are highly competent at looking after the small, important details and nothing we asked for was too much trouble. Most of all I liked the very human side they gave us in their service style. A natural flow rather than a formulaic process you might find elsewhere. We left feeling like wed be welcomed back as old friends next time!

Great team! Always give great service! Always a pleasure to work at this location. Thank You

I have recently left the premises after closing my business and I really want to say how incredibly professional, friendly and helpful the whole team at Nottingham have been throughout my stay there; I would recommend them wholeheartedly to anyone.

Had a client coming in and came across a problem that needed sorting urgently. Spoke to Andrea and she really helped me out and managed to sort everything quickly so the meeting ran smoothly which was great. Thanks Andrea!

For going above and beyond the necessary to help us with our ongoing IT issues.Superstar!

Hi Amee,The team from Saturday have asked me to pass on their thanks to Lance. I was there the other week and hes been a great support while weve been so busy. He takes everything in his stride, however busy it gets, and hes exceptionally helpful. Thank you for your help in arranging these things for us at such short notice and I hope you can pass on our thanks to Lance too.Best regards Eddie.Eddie Gildea Centre Manager English Exam Centres

Just a note to say a big thank you for sorting the office move and sorting out the glitches this morning. Hugely appreciated!

We used the Canary Wharf venue for one of our training events. It is a wonderful venue with spectacular views and nice big rooms for training purposes. JJ was very helpful, and made a good initial impresssion. She was there to welcome us, and introduced us to other staff who were there to help. All staff in general operate with a smart and professional manner. Would definitely recommend MWB to anyone requiring a good training space.

Tammy was covering the building Manager at Basil Street while she was on Holiday for 2 weeks. Despite having no previous knowledge of this particular building she adapted very quickly being efficient, friendly, and making sure that our office move was managed smoothly. She stayed late when required and managed to sort all our problems (some of them technical and complicated) keeping a smile. We hope to work with her again soon.

Andrea went out of her way to help me after my office had new carpet putting equipment back and this was on a Sunday!!Was a great help and highly appreciated Andrea taking time out on a Sunday to help me.

I have been very impressed with Saras management of the Milton Keynes complex over the last 10 years or so. I have not experienced hardly any problems over that period but if anything occurred then Sarah always sorted it out with speed and efficiency.I have always found her to be cheerful and helpful to clients and a good inspiration to her staff.

Sara has been helpful and really got out of the way to ensure that Apex can maximise our full potential and Sara has ensure that MWB are now enbeded into our DNA. Withouth Sara involvement Apex would not be sucessfull

MWB Hammersmith Grove team, From the office on the 7th floor to the official opening of the 4th floor office by the Austrian Ambassador, His Excellency Doctor Emil Brix, and the Trade Commissioner and Commercial Counselor for Austria, The honorable Professor Georg Karabaczek, it’s been a good spin for us and really appreciated the support of your entire team. So, as today its officially our last day here, from all of us at dynaTrace, a big thank you to all of them for having us in Hammersmith over the last 22 months. Laurent

Stacey as always gets all details correct. We recently had an open evening and due to weather conditions one of our staff members could not get up to Newcastle , but Stacey ensured all our client needs were met - Stacey will go farKind regards Naina

I have used MWB at different centres over the past 7 years, but I have to say this young helpful man was fabulous. He was so helpful. I have to say, Bradley and your team here made my business stay the best ever.

On September 24, my client URS Corporation hosted a high-level luncheon for their chairman, board of directors and executives that included a presentation by their client, Crossrail. I was the U.S. event planner who worked with Mark Behr and his colleagues for two months on this very demanding event. Mark was a professional of the highest caliber and a joy to work with. The event had many components that required precise planning; every request made to Mark and his colleagues was handled with efficiency and accuracy.The planning process included designing an elaborate bespoke menu, advising on specialty linens and decor, and providing required equipment for a confidential presentation. In addition, Mark served as a liaison with the URS security personnel in order to prearrange clearances to enter 25 Canada complex. I believe that Mark Bahr exhibits the characteristics that define great professionalism; knowledge, competency, accountability, and image, and I would like to nominate him for the WOW Award.

Antoinette Byfield She has done a great job for our company in the last few days helping out when we were stretched to capacity. Thank you

Annie always gives a warm welcome in the mornings that feels genuine and unforced, when we ask for anything from her she is smart and graceful with her service and delivery, she has a careful and kind nature and a very good listener and explains things clearly. She refreshingly appears busy and helpful but very approachable and has a calm and collected manner about her. Some one I relied upon for information over the Olympics and Para Olympics and an extremely capable young lady with a lot of class. She definitely deserves recognition for her efforts.

I would like to nominate Ana Slikta for her great support in renting us a perfect space at the MWB strand for an event we had to organise among Galician (Spanish) and British CompaniesIn collaboration with Ana Slikta, we could find the best location in this business center (the same as we are based) having 6 rooms and half floor for this special occassion55 attendants: 20 British Companies, 17 Galician Companies and a great catering with 100% Galician products in charge of the importer Flavours of Spain in collaboration with the high level Japanese Chef, Ni LenetteThe event was absolutely a great success and indeed the location offered by MWB Strand and the support given during the whole day by their staff, especially James, Charles and sweet and nice girl, was oustanding. This great sucess was a team work, and with no doubts, Ana Slikta and her team are part of it. We do recommend her for a WOW! award, not only for her great support but also, for her excellent business vision

Excellent welcome to me and the client I was with. Friendly and effifient.

I have been on a really strict diet where the only food I can eat is in powdered form. Part of the diet working is that I drink 3 litres of water a day but I was finding it so hard as I hate water. Karen made sure that I had a bottle of water and a glass on my desk every day before I came in and encouraged me all the time to stick to the diet as it was essential for my health. She has become the face of Milton keynes MWB always positive, polite, smiling and great spirit. She is an assett to the Milton Keynes team and this is why I feel she needs to be nominated. She always goes that extra step to make sure our lives are very easy as MWB Clients.Kind Regards Janine Andersen

I would like to nominate Richard for his willingness to assist, helpfulness, courtesy, cheerfulness and professional demeanor at all times, even when dealing with difficult customers!

I will to nominate all the at the mentioned Business as I am in a wheelchair and can drive. The staff there were very helpful with me by helping me get my wheelchair out off the car and putting it back into the boot at the end of the day. They also opened all the doors first thing in the morning.

Antoinette Byfield, at MWB Chandos Place. Incredible. She could see the stress in my face, took a project off me and got it done in minutes. What would I have done without her!

The day before my first ever visit to Leeds and MWB, I telephoned to establish location and parking arrangements. I arrived at the car park barrier on 25th Sept 12 (following Julies excellent instructions) spoke to security via intercom who knew of my arrival, advised where to park and where to attend. Julie met me at MWB Reception led me to my training room, set up the room, coffee tea & biscuits, explained the fire actions, etc. WOW. I delivered a 3 day training course at MWB Leeds and Julie was just brilliant. Please thank her - WOW

Philip is unfailingly helpful to us and last week saved the day at an important meeting by making our presenters MAC talk to the projector. No-one knew how to fix it, but Phil came in to the meeting and calmly sorted things. Aside from that, on a day to day level, customer service is second nature to him - nothing is ever too much trouble and I wholeheartedly nominate him for a Wow award.

Andrea continually provides opportunitiess for marketing our businesss both internally within the office complex and externally through publcations and networking events. This is above and beyond her job spec and continually delivers great service in a warm and friendly manner.

I would like to nominate Jenny and Anna for her helpfulness, always being polite and engaging, nothing is ever too much trouble. The experience of using MWB has been enhanced with people like Jenny and Anna.Both have gone the extra mile to support our changing demands which involves supporting the heart of government.

Ryan has been incredilbly knowledgable in all aspects of the building. His energy and accomodating personality have been a pleasure to be around. Nothing is too much trouble and he is always smiling. Specific points of positive feedback relate to his assistance with the setting up of spider phones, taking pictures of the comms room kit for our IT team and the promptness with which he addresses issues. This has been quite a challenging time for us setting up a new office and we couldnt have to got to the stage we are at without Ryans dedication to the tenants in his building.

I have worked with both Andrea and Natalie on Reception over the past 4-5 months. Nothing is ever too much trouble for them and they work very well together.They are always polite, friendly and professional, even when I make requests that are possibly a bit over and above what they would normally be required to do. Recently we had an influx of SERCO staff into the centre and they have coped with the added requirements on them brilliantly.

Clare is a truly amazing member of staff, she is a real credit to MWB, nothing seems to get her down, shes always smiling and cheerful. Theres hardly a day that goes by where I dont have an issue that needs Clares help since weve moved in, but she still smiles and is helpful as ever. Nothing seems to be too much trouble for her, and we have given her some diffucult problems! - Thanks Clare, youre a star!

You are a real asset to the team downstairs! Both yours and Shabanas customer relation skills are first class and are always a pleasure working with you.

Giusy, Claire, Mariana, Judit and Khermony, Thanks so much for all of your help over the past few days, you did a really great job and helped ensure it went very smoothly, much appreciated!

Alistair is assistant manager and took over from Sarah Bruce when she was recently on holiday.I was impressed with his efficiency,courtesy and friendliness to all visitors.He was keen to assist with any problems that arose and I am delighted to nominate him for a WOW award.

I would like to nominate Lissie because she is always extremely welcoming and friendly, with a constant smile on her face. Lissie is very attentive when organising refreshments or any facilities for my clients and punctual with any tasks that I request of her. In my mind she works professionally at all times, so although I cannot pinpoint any particular event I do feel that Lissie deserves a WOW! Award for her excellent consistency on a daily basis.Thank you.

I would like to nominate Coral for many WOW! Awards. She is always extremely welcoming and friendly and quite frankly brightens up my day, every day!On top of her usual day job, which is always performed with an excellent professional attitude, Coral was particularly kind and caring when I had suffered a serious nosebleed in June. Within minutes of it occuring Coral had rushed upstairs to bring me various medical provisions to help. Not only this, she had actually gone to the time and effort to scrape ice from the inside of one of the buildings fridge freezers for me to help reduce any swelling.Despite this being completely outside of her remit Coral did this without question and with a smile on her face (apart from the concerned expression of fear because of the amount of blood)!Corals help was greatly appreciated and this is an excellent example of her brillaint personality and how much she cares for her colleagues and clients.Thank you.

Betty overheard my tail of woe about a brand new suit getting stained at a trade show and that recent trips to the dry cleaner had proven unsuccessful in removing it.She suggested she knew a great dry cleaner local to where she lived and 4 days later I received the suit back minus the stain!Betty went way beyond the call of duty and I am extremely grateful to her for that.