Recent Nominations

Claudia, Nazia and Glen sprang into action at very short notice to help us run a very important assessment day. They opened up Reception early for our guests and kept them fed, watered and happy throughout the day. Their immense professionalism and can-do attitude helped us host the day without a hitch. I'd like to thank Nazia especially for coming in early, as we've since learned that personal commitments make that a particularly demanding request for her. We're exceptionally grateful to her and to the rest of the team.

Amel is an outstanding person! she is always in a good mood and available to help if required! I always request she attend our conferences that we hold at MWB

We at Align Technology nominate the whole team for their exceptional performance. They are always reliable and always willing to help and go out of their way to fullfil any request. In the short space of time I have been here, they have always been approachable and professional. Keep up the good work. A very big thankyou. Nominated by Neena Dogra

I wanted to have a couple of whiteboards installed in our new office. To save us the expense of buying new ones, Cheryl offered me some from previous customers. Nicola then took me to their storage area and let me choose a couple. As I was not sure of their sizes, Nicola went back and measured them for me. She also had them installed in the office. Once installed, she was a bit sorry that they needed cleaning. Cheryl and her team at MWB always go the extra mile to provide excellent customer service, and they always do it with a smile.

I have used the Euston Fitzrovia venue four times now and received a high level of customer service from Veronica on every occasion. She deserves the recognition for her excellent skills which have guaranteed that I will use the venue again in future as well as recommend it to my colleagues.

Its very difficult to single out one person from our support team at Cavendish Square who deserves more praise than anyone else. We moved in recently and have had interaction with all members of Maria's team and each of them was equally helpful in making our move-in a very positive experience. We're glad we chose this center for the building and now we're very happy we made the right decision based on the services from the people from MWB.

All of the centre staff have been extremely helpful and have gone above and beyond during my year in the offices. I especially think that the reception staff Coral, Julia and Lisa have been not only efficient but helpful and have very pleasant demeanours in everything that they do for us, the first impressions our clients get when visiting us are very important. I also want to say a big thanks to Betty and Hannah as they are able to deal with any situation with speed and efficiency. The team at Staines are wonderful and as a customer I would feel happy to recommend people to use the centre.

We from Future Talent nominate the whole team here at 33 Cavendish Square! They are doing an awesome job and the service that they offer goes above and beyond!

I would like to give a mention to all the reception team at MWB in Cavendish Square who have been exceptional for teh past 9 montsh we have been here. Maria, Jo, Elena, Johnny & Angelica have all exceeded our expectations in level of service and professionalism. There hasn't been one request or issue that they have not dealt with, and with a smile. It makes working here even more special and we can't thank them or praise them enough.

I would like to say a big thank you to Marion and Team[Amanda,Nicole,Kirstin,Emma] from Edinburgh South Gyle cenre.All the people here are very helpful,friendly and know their job very well.I spent lots of money of money on staff salary but never get the reliable and professional staff.Now I am more than happy with the superb services I am getting from Edinburgh South Gyle Centres and will definitely recommend them to rest of the clients.All the staff at this centre have great attitude and finally I am going to say they are fundamental parts of our business and I want to give credit to Edinburgh South Gyle Team for every success of our business.Thank You again...:)

i would like to thank beth for her excelet customer service skils.they are first class. she is a credit to your firm. since we have moved in she has helped us with internet, phones, and greeted our clients with a smile. nothing is to much trouble, she is always happy and always makes world cargo laugh. Thanks Beth

Jacqui performs at a consistently high level, especially when dealing with our customers and visitors. She's able to take initiative and sort arrangements with the absolute least amount of fuss and is 110% reliable...I'm very happy that Jacqui takes care of ALL our business arrangements, however complex. Whilst we all hope for service like this it is often very rare. Jacqui should be praised most especially for her management and leadership shown to her team members and she sets a very fine example of the MWB ethic. If this were a one-off then that in itself would be pretty good. Our meeting arrangements today were quite complex...a meeting of 4 companies, food allergies, drink preferences, specific room arrangement, etc All perfectly handled; no fuss; no repeat instructions required. However, with Jacqui this level of performance has existed for the 7 years that my company has been in the Milton Keynes centre. High levels of service are, dare I say, now sometimes taken for granted, so this nomination is to recognise Ms Merrick's long-term achievements. Thank you Jacqui. Andrew Clifforth CEO XiO Digital Ltd

Since we started our business in November 2009, we have had wonderful support from all the staff. Nothing is too much trouble, and all the team maintain professionalism - but mix it with a cheerful and fun approach. When any questions or needs arise, they are quickly acted upon. It is truly noteworthy, that the attitude and positive atmosphere make going to work all the more light and enjoyable, which is something that often cannot be said for company owned / leased offices and their often battle weary staff. Lastly, it simply isn't possible or fair to recognise any one name above another, as all the team get 10 out of 10 from me.

A jolly chap that is always on hand to help. A+ service!!! I believe he is some sort of manager and his work ethic is reflected in all the staff I have had the pleasure of meeting at the Victoria MWB.

I’d like to take this opportunity to thank you for all your help and assistance with our meetings last week, which helped in the smooth running of the meetings over the two days. Best regards, Avani

Dolly is always ready to help with an amazingly constant smile on her face. She is doing a great work!

Just wanted to say a special thank you to all the team at Cavendish. We at Muscari Search & Selection meet some influential candidates and clients. The feedback from clients who come in are consistent. Friendly, helpful and cater to all their needs. From a client side, what can I say, keep up the good work!!!

Ross has been with the company a short time but has already demonstrated himself to be one of the most helpful and friendliest members of the team. I can think of nobody more deserving of the WOW award for his professional services to MWB

In my view in addition to be very efficient Ania Wojtaszewska is also very courtes and considered keeping by fulfilling all her undertakings promptly.

I would like to nominate Baljit Bains. Everytime I have asked for help she has been very helpful and efficient, she is very approachable and always providing a great smile. She has great empathy towards the Clients within the Cannon Street MWB. I believe she should be recognised for these attributes she brings towards MWB.

Veronica can do nothing but make you smile, she has a certain charm that makes you feel welcome, no matter how bad your day might be!

Our mission at City Psychology Group is to provide an excellent experience for our clients, who visit our offices within MWB's Liverpool Street premises for counselling and psychotherapy. The nature of our business makes it essential for the service to be as professional, confidential and comfortable for our clients as possible. Amongst the team at MWB, Agnieszka Janiszewska stands out for her attention to details, understanding of our needs and reliability. She is always available to help us out when we have requests which are less conventional. She has demonstrated a rare skill in being flexible and arranging things smoothly. Thank you Agnieszka!

I would just like to nominate the girls on the front desk at the Trident One MWB office in Manchester for always being so cheerful and helpful. No matter what the problem they always find a solution with a smile - expecially Beth Garner Well done!

The girls here are always on hand to help out with whatever you need, from organising urgent deliveries, to helping us move offices around. They are constantly charming and courteous and provide a very professional face to our company. Sue Taylor Administration Manager innovITS

Beth provides an excellent service and always greets us with a smile. She is always on hand to solve our problems, no matter how big or small, and it always done cheerfully. She goes out of her way to make our working life easy. Many thanks

Great service.

A credit to the team and company

Since moving into trident one in december 2009, I have been thoroughly bowled over by the professionalism, courtesy, friendliness and problem solving of all the Manchester team, but especially of these three. Moving business is always a difficult time, but having your team around me has made the whole process lots easier. Heather in particular has sorted out our comms issues quickly, has provided solutions and always with a smile on her face. Andrea has delt with our sometimes difficult customers on the phones, and both Andrea and Beth always have a cheery smile and a "good morning" for me whenever they see me. Having come from an office complex that does not have the benefit of such a proactive team I think that you should be very proud of your team here at Trident One. I had no hesitation in recommending your office premises to anyone being shown around, when I ran into some yesterday.

It is not easy establishing a satellite office from 5,000 miles away. Add to that setting up the office within a short time frame over the Christamas holidays; when staff and maintainance are on holiday or working shorter hours! But Katy Fowler was the best person we could have asked to ensure that we achieved our goals. It seemed that no request we had in setting up our MWB managed office--from telephones, painting to carpet cleaning was too much to ask. She was gracious and never without a smile! 2010 is a critical year for our organization. Our European office needed to be fully operational by January 6th 2010 to be ready to handle new business projects awarded to our company, and to support an important new international alliance partner, It is with great respect and many thanks that we recognize Katy for her efforts and ongoing support. She is an outstanding manager and makes us feel as though we are the only company of many that she has. Now that's a skill!

Starting a new job in a new location is always a daunting prospect, especially when it involves being a people manager for the first time, having to think about responsibilities around the office, be it the setting up of meetings, telehone/reception services or mundane things like efficient mail collection! It's fair to say that the MWB Team in Nottingham have really contributed towards making that step such an easy transition for me. By providing a really smooth and superbly professional facilities management customer service, I've been able to focus on my team's client needs. Making the right impression with a right first time attitude is a win-win situation for all. Frankly, over the past 6 months nothing has been too much trouble for any of the MWB team of Carolyn, Anna, Jacqueline, Lauren, Francis and Amy. Their pro-active and ultra-friendly approach is a credit to them (and their employers)!!! WOW!!! Wonderfully Organised Women!!!

Rif untangled a year's worth of room hire dates in a courteous, efficient and pleasant manner - made my life a lot easier. Thanks Rif.

Great service, always friendly and smiley!

The team at canary wharf are fantastic they are friendly helpfull and the will go beyond the call of dutie to help keep up the good work tea,

I nominate April Moore for a ‘WOW’ for her excellent support with our meeting room requests, which are often at very short notice and involve additional IT/Telecom connections. April’s prompt response and flexibility is very much appreciated by Sucampo. Thanks very much...

On Friday22nd February Nottingham city centre was hit with a major power failure due to a fire at a city based sub station, this caused major disruption leaving 5ooo locations without power including major high streety stores and offices. Fire alarms were activated including MWB,Amy and Lauren supervised a smooth exit from the building of all the staff. As the power failure also compromised secruity into the building, they quickly ensured that access to the building was secure. They also kept everyone updated with the ongoing situation. Amphenol along with other companies decided to finish for the day,Amy and Lauren ensured we had safe access to our offices to collect our personell items prior to closing. All these actions were carried under difficult conditions in a very proffesional mannner with customer service at a very high level. with this in mind Staff At Amphenol would like to nomminate Amy and Lauren.

Veronica is exceptional. Always friendly and happy and makes our business look better. Her personal style, commitment to solving problems and willingness to go the extra mile all combine to make her stand-out. She has tough competition in this building but at the end of the day i know that she will always do everything that she can to resolve any issues and deliver the right solution. She constantly exceeds my expectations and clients often remark on her proffessional and friendly charm.

Great friendly, fun yet professional service helping us to move in smoothly.

Riff provided exemplary service above and beyond requirements and towards the end of his shift. He helped me prepare documents that were desperately needed within a short time frame and which required a lot of time and attention to collate correctly, and also communicated my instructions onto the other staff when he left to ensure the task was completed correctly and on time. This I considered a big favour and was particularly outstanding customer service that stepped a level beyond the usual level of service which considered within itself has always been excellent. I would recommend Riff for a commendation and whatever honours that the judges of this scheme decides to award to it's successfull nominees

Riff is always courteous and polite. He is efficient in his response to queries and goes above and beyond the call of duty to ensure tasks set are completed.

The Berkeley Street Operations Team has been professional, courteous and friendly at all times. We have been here since March 2009 and constantly giving the most demanding requests and they were all swiftly dealt with. It has been a very pleasant experience for us. Thank you.

Beth Gardner

Thanks to Beth & Andrea for their assistance over the past 3 days. It is never an easy task when we decided to reshuffle the office moving 27 phone extensions and countless network ports but they do it without complaint, quickly and efficiently. Thanks girls!!

I would like to say a big thank you to Adam Calleja who recently assisted us when we were looking to move offices. We visited a significant number of offices around Mayfair and spoke to several different serviced office providers. Adam took us to see a number of MWB offices which we were very impressed with. Adam put forward an attractive proposal for the Berkeley St. property, which we were tempted to accept, but in the end we decided to go for an office with more space over the superior location and services provided at 1 Berkeley St. The service we received from Adam and his team was exceptional. Nothing was too much trouble and they stood out head and shoulders above the competition. Next time we move offices, Adam will definitely be the first person we call.

Great customer service. He is a very helpful, polite and funny young man.

Beth is a very hardworking professional who is a credit to MWB.

Since moving in to the MWB Office, I have been very pleased with the excellent and cheerful support received from Beth Gardner.Recently, when the office was left unattended, Beth was happy to go and place our telephones on divert, which was a great help. Clearly Beth strives to be as helpful as she can and deserves our Wow award with hesitation. Mike Price

For assisting us with our move within the building and sorting our IT equipment.

Beth is always smiling, approachable and helpful. She makes sure we have supplies of caffeine and makes great coffee which sets off the day perfectly. I rate her very highly.

Beth Gardner recently overseen our Move from Ground to 2nd floor office. 10/10 in all areas of customer service/satisfaction.

Anna Kiorkian