Recent Nominations

Amy Is a Very friendly, happy and well informed person, who was absolutelly brilliant whan TNG had the offices in Nottingham city at wheeler gate. All of the team at TNG were very impressed with the service Amy gave us, other reception staff, great, however had most dealings with Amy. Thankyou again Amy.

Team (+Jo)

MWB in CAmbridge, at Wellington House Cambridge CB11BH

This is really a nomination for a team on the front desk, the three on the reception who are always pleasant, but have perfected the balance of being professional and humourous at the same time. It makes it a pleasure to arrive into the office in the mornings, and we know our guests are treated suitably upon their arrival also. Cheers Guys, a job well done.

As an event management company we deal with a lot of venues nationwide and in truth often find it a grueling experience! But we have held 3 events at the MWB Exchange Victoria now and each time have found that it is not only painless but that my event team look forward to going back! Much of the credit must go to Bradley Cruz, our account manager who goes out of his way to meet our needs and whose open and friendly personality makes it a pleasure to work with him.

I would like to nominate Saffron as she is the most courteous and helpful receptionist I have met in a while. Always smiling and positive which is very refreshing

I started working in the Fitzrovia office in January this year. I love, love, love my reception team! Right from the start they have made me feel welcome and as though I am somebody important! ;) They never fail to put a smile on my face and will always bend over backwards to help me out if I ever need anything. I feel as though they are my friends as well as the most important part of the smooth running of the MWB building. Unfortunately our company is moving at the end of June and I shall miss them all so much - they make my life so much easier just by being there. I don't know what I'm going to do without them! They are the reason I would recommend MWB to anybody and everybody! Veronica, Rif and Gabby - thank you so much for all your hard work and support. I think so, so highly of you all. Amelia xxx

I would like to nominate Rif for his outstanding knowledge and support for our team. His always reliable and brilliant at problem solving, he always has a plan B if plan A doesn’t work. Rif delivers a first class service from start to finish. I’ am really impressed by his efficiency knowing that his only worked for the company for 8months. Well done Rif!

Veronica is most efficient, friendly and cheerful all of the time, giving an excellent impression to visitors and delightful company for those working in the building. Her true wow factor is demonstrated by the fact that she sets aside a special portion of fruit for our office on a Monday morning because otherwise the men eat the whole lot! A small but greatly appreciated example of WOW - and thanks.

Excellent customer service. Warm personality and helpful

We are new in the building and since moving in, it would be fair to say their were a few initial teething problems in respect to our phone systems and our unique preference as to how we wished it to be set up.. Sharon is our main point of contact within the building and since the set up of the phone system and various other requirements I can honestly say she has been nothing but helpful and allowed the whole process to be a smooth one. There were a few times we had to go back an alter the way our offices received / made calls and in some cases start again from scratch as the previous process didn't seem to be working as we would of hoped. Sharon didn't complain and was more than willing to amend any changes we required. I'm pleased to say the system is now set up to our specification and working well. This is our first experience of a managed building and so far it’s proving to be a pleasant one. Its customer service like the above mentioned that add to our pleasant experience. Big thanks to all of the staff here especially Sharon....

Beata and all the guys from the IT team were incredibly helpful throughout the day. They made sure the day went smoothly despite our ICT problems, and provided us with spare laptops and power packs when ours failed. Beata made sure all our catering was well timed etc.. and that the day was running smoothly. A big thank you for all their help

fantastic service all the time. always smiling and helpful. superb.

Tammy is keen to help and always organised. Please reward her hard work!

Charlotte dealt with our recent move with patience and determination. We have always been impressed with her keenness to offer the highest level of client service.

Helpful and efficient, Antoinette keeps Chandos running smoothly.

I would like to nominate Veronica due to her excellent customer service all day every day! We are always greeted with a smile every time we see her and we are guaranteed to get service with a smile! Veronica is the reason why we have stayed with MWB.

Since we moved into Euston Fitzrovia, visitors who come to the building comment on the friendly efficiency of Veronica. She invariably follows up on issues raised to ensure they have been solved. Veronica's great quality is to be consistently cheery and effective in her work, both to clients working in the building and to visitors. She is a great asset to MBW's front of house and undoubtedly a popular member of the team.

29/04/2010 On my first visit to our new office at Euston/Fitzrovia a week ago, Veronica Stuart welcomed me and guided me through all procedures. She was most courteous and helpful. Well done Veronica.

We have recently moved in the office and as a new business Beth has been invaluable. Her assistance with IT & phones was amazing. We couldnt have done it without her. Its great coming into work every day as she always greats us with a smile.

Veronica is my opinion MWB's shining star and her work should be the standard against which all others are measured. All day every day she wears an infectous smile coupled with a can do atttitude where nothing is to much trouble. She is the heart and sole of the building. This nomination isnt something that took place a year ago, it is a nomination about an experience she delivers consistently all day, every day and we will most certainly miss her first class service now we have moved on.

I would like to nominate Anna Kiorkian for a wow award because I think she is a very efficent assistant centre manager. Always reliable and excellent at problem solving. Whenever there has been any issue Anna has been on the case straight away and her proffesional attitude is a credit to MWB! Anna consistently gives first class customer service and is approachable and proffesional at all times!

they go beyond expectation to ensure my client experience is fulfilled with being in a serviced office.

srgw

I would like to nominate Lauren Sherwin for a wow award due to her consistent proffesionalism and willingness to help. Lauren is a credit to her team and has always dealt with any issues or problems in a quick efficent manner! For the past 2 years Lauren has always been approchable and offered excellent customer service which has been consistently to a high standard!

I would like to nominate Amy Weller, since she has joined the Nottingham Team, Amy has on numerous occassions provided excellent levels of customer service and has done all that she can to ensure totaljobs.com are happy with the services, from help with new phones and settings, fax and mail confidentiality as well as her day to day cheeriness and professionalism. I think she is a true credit to a customer facing organisation such as yourselves

I would like to nominate Elena Guerrini and the MWB team at Cavendish Square for a WOW award. Over the last 18 months Elena and the team have looked after our every need – from the every day admin to ensuring our clients are made to feel welcome. Their enthusiasm and professionalism is unwavering. We’ve very much enjoyed working with them and look forward to continuing to do so.

I can't remember Jonny's last name, but he works at the reception at Cavendish Square. I have been using your premises on and off for the past few weeks to run a number of training programs and each time, Jonny has been absolutely excellent in ensuring both my clients and I are comfortable and well catered for, to the point where he has gone out of his way on a number of occassions to do various things for me where I had forgotten something for my course, ensuring that my training ran smoothly and seamlessly.

I can't remember Jonny's last name, but he works at the reception at Cavendish Square. I have been using your premises on and off for the past few weeks to run a number of training programs and each time, Jonny has been absolutely excellent in ensuring both my clients and I are comfortable and well catered for, to the point where he has gone out of his way on a number of occassions to do various things for me where I had forgotten something for my course, ensuring that my training ran smoothly and seamlessly.

Beth gardner is an extremly nice person who is always there at first hand if something goes wrong. We moved into the offices a month ago and she helped us so much with the move in!! The help was of first class!! I dont think i have ever experienced help like it personally i mean who opens the dishwasher for you when you want to put something in!? Beth does and thats why you should be honoured to have someone like Beth working for MWB! Best Regards Conor Murphy

I would like to nominate all 3 ladies at the paddington centre as they have shown true customer service qualities as well as great consideration and empathy towards myself as a client and my clients. I have always respect people who are passionate about their work and keep in mind the objective of their positions. Thank you ladies for your patience, time and support.

Simply the best!

Veronica, Rif & Gaby are all very helpful, professional and friendly. I would be lost without them!

After opening the new office in a 10 day turnaround and having now only been here for 2 weeks i can honestly say that Beth has been outstanding. The help and support she has offered not only to myself but the team has been exceptional, nothing has been to much for Beth and she always has a smile!

Becky has been exceptional in helping me run my small business from a central London address. She is always ready to help if I have any problems and inevitably finds a solution that suits us both.

I think they have both made a real effort to communicate over the phone problems at Paddington and make sure that we got sorted, even though we only have a one-person office. They both make us feel we are as important to MWB as the larger clients.

Veronica, Rif and Gaby are always super helpful. When I ask any of them to do something for me they always deliver.

Very helpful, gets things done when i ask.

Very helpful, gets things done when i ask.

Veronika

Veronica is a very hard working and dedicated employee, always happy and approachably. She consistently goes out of her way to make sure your needs have fully been met and that you are fully satisfied. I can confidently approach her with any problem and she reassuringly gives sound advice. Absolutely worthy of this recognition.

since moving into the premises all mwb staff have been extremely professional and helpful. they have made us feel very welcome and the trauma of moving offices all the more bearable. everyone has been very polite, caring and pleasant to not only staff but also our clients.

I would like to let you know about one of your staff her name is Dolly she is one of the most helpful people we here at Gills have ever come across. Whenever you enter the building and she is on the front desk She always has a smile and nothing is too much bother, from that point on you feel at ease with her. She is always on hand for us here at Gills for anything we need. And we would highly recommend her for a promotion If there was one. With Kind Regards Sonja Murray Performance Manager

Agnieszka was extremely helpful and dealt with all of my requests during my 3 day residency at the venue. She was professional and represented her employer well.

I needed a training venue with only a couple of days notice, to run a weeks course from 12th - 16th April 2010. My 1st contact was with Kathryn who guaranteed & delivered all our IT requirements and class set up arrangements as requested, including things not usually used - i.e. audio speakers / magnetic boards. Nothing was too much trouble. I saw Clare on a day to day basis & she was always accommodating & friendly. She would meet our requirements every day & would change things about to suit us, that is things like refreshment venues & lunch. It is wonderful to have such a professional service from these ladies and a pleasure to have had the benefit of their service.

Beth gardner is an extremly nice person who is always there at first hand if something goes wrong. We moved into the offices a month ago and she helped us so much with the move in!! The help was of first class!! I dont think i have ever experienced help like it personally i mean who opens the dishwasher for you when you want to put something in!? Beth does and thats why you should be honoured to have someone like Beth working for MWB! Best Regards Conor Murphy

Kingsley, Anya, and Sam are some of the most helpful people in the MWB building. They are always willing to help and are great people to work with. They making working in the building a great experience.

Jackie has been fantastic since we moved into MWB Richmond at the end of last year. From day one Jackie was more than helpful and has always been on hand to assist with any issues we have (particularly when we first moved in on the IT side). It is great to know that if any problem arrises that you can call Jackie and know it will be sorted immeaiatley - not the 3 days it would take at Regus! Thanks.

Well Done

I would like to nominate Rif for a Wow Award for his outstanding patience within our team. He is also a hands on guy and very helpful with regards to changing booking dates and requirements. His an excellent member at Euston.