Recent Nominations

I would just like to thank Leanne (and team) for the tireless work they put into ensuring our needs are met on a regular basis. No request is seen as a hardship and the manner in which Leanne and the team conduct themselves is second to none. They have consistently provided an amazing service which should recognised. Any request is met with a smile, and a very quick turnaround time. Fantastic service and a fantastic approach to customers and their sometimes demanding needs. Huge thanks to Leanne and teh support team at MWB!!!

I would like to nominate Mark Bahr for the WOW award. He is very professional, always smiling, extremely helpful and nothing is too much trouble for him. He is always cheerful which is nice as he always makes me feel happier after seeing his bright cheerful smile. He has such a lovely manner

Excellent reception area and service - put you in a good mood before a meeting and reflects well on your tenants.

Hello, the staff were very friendly and let me stick around even after the course was finished so I could do a bit of work before heading back to work - really sweet and accommodating - hope to come again!

Dominika managed my queries by phone and email while I was overseas, then met me the day before to show me the layout and facilities. The afternoon itself went as she promised and anything we asked for was provided instantly. Despite running over time and delaying her departure home, she was pleasant and gracious. Dominika is an advert for your company. Stephen

Beth always has a smiling face and a warm welcome when greeting staff & visitors alike & she always tries to be helpful. Last week during a particularly cold day when there was a rush on the coffee and no heating (Monday 13th September) Beth organised fresh coffee and phoned me to tell me when it was ready and she also helped to get the heating switched on for us. Beth is always polite, courteous & very professional whilst remaining friendly

Beth is bubbly, positive & helpful. She has a can do attitude & enjoys finding solutions to issues. She welcomes our guests & impresses them with her efficiency. In short, our offices would be a much duller place to be if Beth wasnt around.

Melenda Mclean is the most welcoming and friendly person both over the phone and in person, We find her always willing to help and always with a smile. One in a Million!!

My colleague and I arrived early laden with bags and boxes, Veronica greeted us apon arrival, saw the amount we had to transport upstairs, she commandeered a trolley from one of your cleaners and loaded our bags on to the trolley. She took us upstairs and settled us in, making sure we had everything we needed. Thank you Veronica, your customer service is exceptional and you are a Star!

As a stranger off the street and seeking some local information Baijet was extremely helpful and went out of her way to find the answer to my question, even though it was out of her jurisdiction She was very pleasant and willing to pursue my enquiries. She provided exceptional customer service. Very impressive.

I am choosing Jheison for providing excellent customer service for our event on 6th October which was very successful. Leding up to the event Jheison answered my queries promptly and was very friendly and approachable. I would like to deal with Jheison again in the future and will also recommend him to other colleagues arranging events. Many thanks, Jolie

Teach and Trade had an event on the 7th and 8th October 2010 and Louise and her team were great, nothing was too much for them and they were completleyefficient througout the 2 days.

Its difficult to single out one individual because what I really like about the team in Richmond is the way they gel together as a team. Its very rare that you get a team of people that complement each other so well and communicate with each other so effortlessly and effectively. They are always friendly, helpful, chatty and most importantly - always smiling. They really make the extra effort to make you feel as though your request is the most important request of the day - and Im sure they have a hundred other requests daily! The MWB processes are also flawless; if you ask for something - whether it falls within their remit or not - they are always willing and happy to help; and the job gets done. Thank you for being such a fantastic team!

Sara (and Alistair Ganiza) were extremely helpful with relocating our entire office after a serious flood in our office. They immediately found new offices for us and helped us to physically relocate with the minimum of disruption to the rest of our staff. Sara has gone out of her way to make sure we are all settled and that any issues have been sorted out immediately

I would like to nominate Stacey for an award as she is very professional, dedicated and enthusiastic in her work. She has excellent customer service focus and nothing is ever too much trouble for her. Stacey always does her best to help us and make you feel like a valuable client and her friendly approach is a breath of fresh air.Keep up the good work. Gareth

Jheison has always been very reliable and helpful whenever we put on events. We feel very comfortable that we will be able to resolve any issues that might pop up when he is on site. We all really appreciate his help.

Aggy has always been polite, courteous and helpful to all of our team. Ideally I would have liked to nominate all of the team here. However, if there is one person who stands out for the fact that he will always go the extra mile for us it is Aggy.

Jana amongst her colleagues is very supportive and always willing to help with fixing any problems occured in the building. She is always very cheerful, friendly and reliable.

Mandana is the best of a very good bunch here in MK. Always happy, positive and busy. In her current position she seems under-employed relative to her level of initiative and ability to get things done.

MWB: Tottenham Ct RoadVeronica, as always delivers EXCEPTIONAL service and could teach our head office front of house team a lesson or two. She is a truely exceptionally talented person who brings such warmth and honesty to her role. Beyond the call of duty she contacted me to advise of a misdirected parcel that had arrived to the building and considering this turned out to be my unborn babies FIRST ever present, I was SOOO grateful that it wasnt just returned to sender. Again, I thank you Veronica for your service and hope that the gratitude is acknowledged.

Best Receptionist 2010.Thanks for all your help.

Best Managing Infrastructure2010.Thanks for all your help.

Friendly very helpful staff ALWAYS but especially over the two events weve had (22nd/23rd september) they were brilliant! Everything went smoothly and the clients were very impressed by what they saw.

I have been in Parkshot House since 2005 and have found Jackie to be consistently helpful, thorough and cheerful. Over the past few months I have been having internet and computer problems that I have been unable to resolve - Jackie has worked very closely with my head office in Miami to ensure that the issues were resolved. She did this gracefully and with cheerfulness. Not once did she say "sorry not today" always she found the time help me. If it had not been for Jackie I would have been in a terrible mess. She is an asset to your organization and I am grateful that she is still working in the Richmond centre.

I would like to give my thanks and nominate Jheison for the excellent service he provided to us on 13 and 14 October 2010. We hosted two large events on those days and he was extremely professional and very helpful. Many thanks

A loverly devoted lady to your business

The perfect host, when Lizi gave her MWB Plc presentation at our Networking event she gave a clear message that everyone in the room clearly understood

From the moment I made the enquiry in January 2010, to finally holding a course in September, Dominika has been attentive, supporting and doing everything she can to help us. She appears to be as committed to our success as we are! A rare trait indeed. During our course, the whole experience was first class, from escorting our delegates to the training room to the quality of the food served. It was all very good and reflects well on us in front of our customers who fed back that the venue was conveniently located for them and that the food was good - also quite rare! Dominika and her colleague Gavin were on duty during our weekend at MWB and were professional and courteous in the execution of their duties. I really am very impressed with the outstanding level of customer service Dominika consistently demonstrates. She is an asset - dont lose her!

Gavin moved our office over the weekend of the 25th and 26th September. I gave him minimal instructions, and he made sure that the office was perfectly replicated in the new office. He also made sure that the internet, telephones and printer were all properly set up. He has also just been very nice and helpful about the whole process.

I would like to nominate Ewa Piwecka for the WOW nomination. Since her start date Ewa has performed her duties to the best of her abilities. She goes an extra mile and we are always happy with her support. Not once Ewa was the only person we could confidently leave things to do and not once she was the only one who would return calls to us! Ewa is always beautifully presented and communicates with everyone very professionally whilst being personable and warm. She has great working attitude, is pro active and takes responsibility for her work load. At the same time she is keen to fill in for her colleagues. I am sure Ewa will do well and I am sure she enjoys working for MWO, I hope my statement will help her to get the award so she feels her efforts are noticed. Kind Regards Gosia

We recently moved into offices at MWB, Milton Keynes and then a couple of months later moved into bigger offices that became available. Alistair commitment to customer happiness and satisfaction is/was second to none. He was there first thing on the monday morning helping us move all of our equipment and paperwork. He didnt leave until all our IT was working and that we were happy with everything. We had a few minor hiccups a few days after which he resolved instantly and all with a smile and charming demeanour. To be honest the whole team go out of their way to make sure that everyone is happy working out of their offices, they are all a great asset to MWB - in our opinion.

Michelle has excellant customer service skills and also is a dedicated team player within the South Manchester Operation. Always willing to help and does things to exceed satisfaction of me (MWB Manchester South) Client. PSM Business Services.

George is always polite, helpful and will always go that extra mile. Nothing is too much trouble.

The staff at this centre are excellent - very much a case of the right staff in the right jobs. They constantly go the extra mile, always greet you with a smile and genuinely nothing is too much trouble.Would highly recommend.

I have found all the staff to be extremely friendly and helpful. Nothing is to much trouble. The place also has a great ambience. Definately the best place I have visited.

On Friday 27th August we held our first site visit at our offices (Cannon Street) for a potential client. Normally site visits are held at our head office in the Netherlands which hold over 900 of our employees so the pressure was on to impress (we only have 6 employees in London). Jheison was extremely helpful and everything was arranged as requested. Even when we made a few slight minute changes nothing seemed to be a problem. I would not hesitate to hold another site visit here. Also the previous day we held a trial run with the relevant employees of Mn, again I could not fault the customer service I received from both Jheison and Aymar. They both helped me set up the equipment and solved any technical issues we faced. They are both an asset to your team.

All of the service team to be nominated, as all of them in their own way have the Clients interests at the forefront of their minds. Always polite, considerate and helpful. Nothing is too much trouble for them.

I am nominating Jheison because of the excellent service he provided when I needed to book a large meeting room at short notice. I required internet access and a large screen to project onto. The meeting needed to impress 12 potential clients and involved a product demonstration. Jheison made sure everything was in working order so I did not have to worry about any possible technical gliches, which made my life a lot easier.

Having recently moved our training business from another provider to MWB Cavendish Square, we are all very happy with the refreshing and positive attitude of all staff at MWB. The training room is always ready to use and set up correctly without irritating adjustments. Staff remember our names and provide a very personal and efficient service.Well done definitely "wow factor"

What a great team, led by Katy Fowler, we have at 26-28 Hammersmith Grove. They are all very helpful, kind and in a good mood.

Melinda is a joy to be associated with. she is alway helpful to our whole team of 40 people, she has a polite and happy telephone manner and we feel she deserves a nomination for her WOW factor for ALWAYS being GREAT at her job

Jana is a member of the team that has extensive knowledge of all areas of the business. she is our first port of call when we are having any telephone issues or any work related issues. she is very pleasant friendly and personable and we feel she deserves a nomination

What an excellent and friendly team!! Nothing is too much trouble. All questions are handled professionally and with a smile!

Veronica is always smiling, cheering and very helpful!

I would like to nominate Mandana and Alistair for their excellent service, quick response to any querry and really nice and positive approach to any problem. I have just started a job in Lalemant UK and I needed some help with organising parking and working space. It was much easier with their great help!

Just wanted to say what a fabulous support Amy was this week. Whilst out of the office we had a number of overseas shipments returned at customs due to missing documentation. Amy took calm control and put together the missing paperwork whilst arranging them to be immiediately re-shipped the same morning. A real star!

During the recent travel chaos (underground strike) i was unable to get to the office in Hammersmith from Charing Cross. I needed somewhere to operate from to contact clients and organise meetings. Melenda arranged a desk and office for me at MWB Duncannon Street. This was ideal as it was right opposite the main termini station that i use. On arriving at the office the service was great, the staff were all aware that i would be arriving, everything was very straightforward and the desk was ready - a seamless process! Thankyou to Melenda for arranging the desk and making it a hassle free afternoon!

Having moved into Lasenby House in March 2010, I (and we as a company) have been hugely impressed with everyone on the Lasenby team. Specifically Lucas and Helga on reception who are always happy to help and are hugely efficient. Tonia also has been a star in making this happen for us and for laying on the football at 222.

for her sunny smile and cheerful disposition, focus, follow up and delivery of anything we at Allied International ask for. an exemplary member of Louise and Amandas team

For pure brightening up the building, and willingness to help which makes a pristine service.