Recent Nominations

I would like to nominate Jenny for the WOW! award. Fantastic customer service and always ready to help.Clients constantly comment on how pleasant Jenny and the MWB team are and how impressed they are with the quality of service.

Every time we visit her for any problem, she is always there for help. Smiling and solution for everything be it a small job or a complex job. We meet her for posts, booking appointments for meeting rooms, spare key for server room and complaints on table draw lock repairs etc., we get a service from her.

I would like to nominate JJ, she is always very helpful and friendly, nothing is too much trouble for her, she is a real credit to MWB.

Jacqueline is extremely helpful and always has a welcoming smile, even on a Monday morning!! Clients always comment on how pleasent and helpful she is.Jacqueline and all the team (Anna, Jenny, Carolyn and Rachel are all assets to MWB

Its not just the good service or one customer experience, its the regular little things... JJ always has a smile on her face and is always extremely friendly and helpful. She seems to be here early every morning and late every evening and always makes time to ask how you are [ and compliment your new glasses :) ] Shes a credit to MWB and hands down the best representative you have at Canada Square.

JJ .... because shes worth it

Excellent set up and delivery of new cafe/bistro in Imperial House, Business Lodge Bury. Excellent food all day, good value for money, stylish decor and furnishings and above all people who emit happy vibes! A pleasure to dine there and last week, although I was late ordering, they supplied a variety of pancake recipes for me to be able to take to our office to mark Pancake Day for our staff. All staff at Business Lodge Bury are highly customer focused.

Philip is amazing in his availability and his speed at fixing your office life!

We used the MWB Victoria as our venue for an event on the 10th February and all I can say is WOW!MWB have been using The WOW! Awards for 4 years, and now I completely understand why they receive so many fantastic nominations.The service we received from start to finish was absolutely brilliant.I first met with Siobhan and Bradley prior to the event, to discuss our requirements and nothing was too much trouble. They ensured that they had every detail about the event and went above and beyond to make our event a success - even the coffee experience was one to remember!!Bradley kept in touch on the build up to the event, making sure that everything was in order and this shone through on the day - the event was perfect.The welcome on reception, the set up of the room, the catering, and everyone else that played a part in the day behind the scenes - it was just fantastic!!All of our guests commented on how well the day run, how brilliant the venue was and how lovely the food was.A huge thank you to everyone involved. We will definitely use MWB as a venue again and would certainly recommend them :-)

I would like to nominate Jitrladda for this award simply because when I think about this award, I just imagine J being the poster girl for the whole event. Shes a friend before anything else. I recently went through a messy break up and J was there to shower me with wisdom (and kit kats) when I really needed a sympathetic ear!Shes amazing at her job, is always on the go and somehow manages to do it all with an enourmous grin on her face!GO JJ GO JJ GOOO!

He is helpful and has fantastic customer service. Well deserving of the award.

Philip is a considerate, conscientous individual. He provides a professional and efficient service, with no task too difficult or unable to accomodate. Philip is a great asset to MWB and pleasure to work with.

This is the copy of an email I sent to the Centre Manager on 21 February"Starting Monday with no internet for some of your clients can’t have been the best way to come into the week but by your coming into our office, Myles, to show how seriously you were taking it, made a huge difference to dealing with it for me. Secondly, I was quite unwell yesterday and had little focus or concentration. That meant I left the office early having ordered an Addison Lee courier but then forgot to leave the envelope downstairs. Thank you for phoning me, getting the envelope and giving it to Addison Lee. Otherwise I would have had to re-trace my steps late last night as Sir Trevor needed it for a trip today departing at 6.15am!Your service yesterday on both counts was fantastic. Thank you."

The MWB team at The Strand are all fantastic!!! Andre Sbardellotto is an excellent guy to deal with, he is very supportive and always there to help you with any request you have with a smile on his face not making it feel like a problem. His service is very impressive. Ana Slikta is also very welcoming and warm. Always has a huge smile whenever i see/speak to her and is always on hand to support if needed. The cleaners around the building are very very good, the kitchen and toilets are always cleaned a number of times throughout the day and they also are very friendly. They go to a lot of effort to make the areas we work in clean and tidy to a very high standards. Overall i would recommend MWB Strand to anyone as my experience so far has been fantastic and i would 100% recommend having an office here.

Mark always goes the extra mile in regards to being helpful. He always has a smile on his face and works hard. He is a very good asset to MWB canary wharf.

Dolly was exceptionally helpful when we needed her most - a few last minute changes to a company event were handled seamlessly with the upmost professionalism and, of course, a smile!

I am delighted to nominate Mark Bahr for a WOW Award for his excellent customer service and relentless hard work on behalf of all the tenants. It is impossible to site a specific date because his constant friendliness, helpfulness and availability means that he is wowing us all the time! Recently, however, I needed equipment to accommodate a visiting colleague at short notice. Mark ensured everything was installed quickly and without any fuss. So we can add punctuality and ability to respond successfully at short notice to the many reasons why I believe Mark is deserving of recognition for his work. Many Thanks. Lisa-Jane Stratton, Benham & Reeves Residential Lettings

Mark is always helpful and welcoming whenever I need him. He is prompt and always delivers. His ability to go the extra mile really shows, he a pleasure to work with.

Since my company move to MWB in Canary Wharf I have to say Mark Bahr has been fantastic, always available and willing to help, very effective and always professional. I have no problem in recommending Mark for the Wow award.

great guy always helpfull and prepared to put himself out for his clients

For the excellent customer service

For outstanding customer service. Dolly was able to organize a special celebration with catering and internet conferencing requirements within 48 hours. We were delighted and the event went without a hitch, thanks to Dollys support.

Dolly is always tremendously friendly and helpful. She goes out of her way to make sure customers needs are met, and really deserves some recognition!

Henando does a great job as day cleaning supervisors. The bathrooms and kitchen areas are spotless, and hes great to have a chat with too.

Best customer services for Dolly Garzon at Baker Street. Also for Henando Vivas as Day Cleaner supervisor at Baker Street.

First rate positive attitude and friendly demeanour. 10 out of 10!

Always brings a smile and a can-do-attitude. The centre would not be the same without him.

Philip is always willing to go the extra mile for ALL of his clients. He is polite, efficient and always gets the job done with a smile on his face. Congratulations Phil - you are a true gent and a true asset to the Baker Street office.

On 8th February our company printer ran out of toner and I had a series of important reports to print out. I spoke to Evi on Reception who advised me about a printer in the office complex. The issue is that our computers are not attached to the complex printers. So Evi offered to print out the reports for me. I sent through my reports on e-mail, and not only were they printed, but they were also collected and returned to me in my office. I was so impressed I sent the e-mailed below:Hi Evi, Many thanks for the prints you just brought around. The service you guys provide is excellent and sometimes we wouldn’t manage without you. Please feel free to pass my comments on to your management team. Please find attached the second batch of reports. Please can you print five copies of these off for me. Kind regards, Gavin

I needed a quite place to take an important phone call at the last minute and Phil went out of his way to assist me. As always helpful and friendly to deal with.

DOLLY WAS (AND IS ALWAYS) WONDERFUL. SHE MADE MY FIRST DAY BACK TO WORK AFTER MATERNITY LEAVE, REALLY LOVELY. SHE WAS SO FRIENDLY AND HELPFUL IN EVERY WAY.

I have to say how impressed I was with Joe and his team at MWB. They provided us with a friendly and very professional service and all our needs were catered for in an exemplary manner. The office space was spacious and well kept and I will be booking with them again because they met all of my professional requirements and on top of this the location is excellent.

12th January, Joe was at the centre at 7.00am to make sure that I was able to access the Parliament Room and to receive delivery of the equipment neccessary to set up our showroom. Joe has always been polite, amenable and willing to ensure that everything has run smoothly with the move both in and out of the showroom, and that all the necessary facilities were in place to ensure that the showroom was operational on the day required.

I unhesitatingly nominate Charlotte Green and her team. I moved into Chandos on Feb 1st 2012. Of the huge number of rental places available, I chose Chandos Place for its ambiance, position but above all for the remarkable warmth, efficiency and effectiveness shown by Charlotte and her team in all the meetings prior to making our decision. Before moving in, Charlotte and her team were so accommodating and helpful, arranging for early delivery and storage of our furniture. We were given the warmest of welcomes, and without asking, our" do not disturb sign" was laminated and returned within hours. Every service from production of car parking key, assisting the move, organising changes to the room, to making our guests/clients/patients superbly welcome has the WOW factor. They all communicate quickly and succinctly. In my other business we employ over 26,000 people in a service industry, and we pride ourselves on exceeding customer expectations so I am hugely aware of the standard of customer service- . By any standard Charlotte and her outstanding team, Antoinette, Alexandra and Svetlana are superlative, and an enormous credit and ambassadors for MWB. I would not hesitate to highly recommend anyone who wished to rental offices to regard Chandos team and the high benchmark. What this team does is to say "we will take care of it" and they do,inventively & superbly. On more than one occasion my partner Gemma and I have said WOW!!! Yours sincerely Louis Shakinovsky

ALWAYS BENDS OVER BACKWARDS TO DO EVERYTHING HE CAN TO HELP AND ALWAYS WITH A GENUINE SMILE

I would like to nominate Dolly Garzon for her excellent customer service and bright sunny smile!

Dolly is amazing. She is constantly smiling and happy to see everyone. She provides excellent customer service, and is a pleasure to deal with.

Always friendly and helpful.

I have always found all of the staff at Baker Street really helpful - having been a permanent office resident for about 3 years at Baker St mwb. However, yesterday, was a really good example of this. Last minute, I needed a room to do some filming in for a feature for the BBC. Monica arranged for me to use their precious "show office", and throughout the morning as we demanded various things like flip charts, pens, paper etc, they were just incredibly helpful. Well done to the team - it does make a real difference to us.

Dolly is friendly, professional and always very helpful. She goes out of her way to ensure things run smoothly!

Niki is a lovely lady and has made me feel very welcome Im glad to be part of the team :)

Phil always responds to any requirement in an efficient and timely manner, with great customer service skills. Polite and friendly he is a consumate professional and deserves this nomination, and more besides.

Andre Sbardellotto is the stand out member of staff at the Strand. I must add here that the Strand has an incredible team and everyday that I see Szilvia, Pilar, Ana, Aaron, Vic, and the rest of the support, I know that I am in good hands. Everyday is a nice day to work when I see these people. I would nominate Andre & Ana but I know that Ana would be happy to see Mr Sbardellotto win.The Strand would not be the same without these guys.

I would like to nominate Barbara for being Very friendly and helpful while in my first week here :)

I am delighted to nominate Riannah Deniran-Alleyne in recognition of her continuing outstanding customer service. In addition to her professional and efficient approach, I am continually impressed by her warmth, enthusiasm and sincere interest in our individual business needs. Riannah often goes above and beyond her duties in order to assist our business in its day-to-day functions and I believe she thoroughly deserves a "WOW" award!

I nominate Dolly because she is always so friendly and kind, and goes out of her way to sort out any problems we might have.Youre lucky to have her!

I nominate Philip because he understands what real customer service is. He is resourceful and always has ideas to help.A real star!

Since moving to MWB in August 2011, Dolly has been specifically welcoming and friendly. She is very efficient and nothing is ever any trouble for her

Always smiling and happy to help and nothing is too much trouble for her especially when she has to come up to our 6th floor office to see us, which she has done quite a bit recently.

Erika and Stacey have been invaluable to me during my time in the MWB building - going well above and beyond their basic duties to ensure that our stay here is comfortable. Id like to thank them for all of assistance they have provided - they definitely deserve to be recognised for their hard work.