Recent Nominations

- Hopefully got it right this time. Andrea, very kindly went out of her way during the day to give myself and a collegue a lift over to Manchester Airport during the day to ensure we made out flight on time. Andrea did this in her own car and at her own cost. We were very gratefull for this assistance.

Zoe very kindly took messages for my office whilst we were onboard a flight to London and passed them through to us when we called in. Zoe was so efficient in doing this our customers actually thought she was an employee of my company. Well Done and thank you very much Zoe.

Andrea, very kindly went out of her way during the day to give myself and a collegue a lift over to Manchester Airport during the day to ensure we made out flight on time. Andrea did this in her own car and at her own cost. We were very gratefull for this assistance.

I would like to nominate Jacob Matthews from the Sekforde Street offices. Jacob's customer service and general support for us during a tricky office re-shuffle was truly excellent. We did have some IT delays/issues but he kept on the case for us and eventually nagged through the required changes. Thanks Jacob! Cheers, Jonas WebAds

Hi Pritti just to say that Irene is a life saver !!!! She has managed to get Mikes connection sorted despite out IT dpt spending 2.5 hrs trying to fix it. She came to help us immediately despite you guys being a bit short staffed today and resolved the situation in minutes – A very big thank you and she really is a star - please pass on our thanks.

We needed a lot of changes to the room and staff at the centre were very responsive and did it with good grace. Very impressed with the whole set up in Manchester.

We were brought in by the client to run a team-building session. Unfortunately, the client had not booked a spacious-enough room, but Hayley and her colleague did everything they could to make our session work. For exemple, they personally shifted superfluous furniture out of the room to create more space, and facilitated the removal all the chairs for part of the day. We were quite a demanding client, but nothing was too much trouble. The session was a great success in the end. Also, Hayley has been really helpful in me retrieving my laptop bag, which I left. All in all, a really positive experience of working at the centre.

At 5.50pm I realised it was my mother's 82nd Birthday the very next day! By 6pm the team at Leeds had provided me with a Birthday card and it had also made it into the last post. The card was from personal stock they had. This was service above and beyond the call of duty!!!

The standard of service from arrival to departure is second to none. As a trainer for one-off open courses the combination of making me feel welcome/an 'insider' with making my delegates feel really welcome and special is invaluable. Every aspect of support for my courses is fantastic and I really enjoy the friendly professionalism of the team.

Jeremy recently organized a very important client seminar for us. We are a start up company and the event was designed to give approx 14 brand new clients the opportunity to see what we were about as a company and also our offerings. this involved quite a bit of logistics, not only refreshments but also setting up a wireless network for our guests to work on as part of an interactive demo. the service we received from the team here was first class, they not only delivered what they said they would, but Jeremy's involvement in the planning was crucial but also his input in the run up and during the event was exceptional. it's fair to say that without Jeremy's input our initial plans would have gone up in flames, but in the end we actually hosted an extremely successful event which made us look exceptional. A survey of the attendees found that everybody rated the location as excellent or very good.