I have been seeing Dr George for 8 months. He is kind, considerate, listens and most importantly makes you laugh. What A FAB doc seeing him always brightens my day even when I am in pain! Recently I saw him and he sent me to be medically assessed as he wasn't happy with my breathing, he gave me the care that my own GP couldn't, due to him sending me to be assessed I learnt that I had pneumonia and am now currently having the correct care and medication to help me get better.

MR. KASAM A DEDICATED SURGEON, A DEDICATED GENTLEMAN MR. KASAM AND TEAM THANKYOU.

I would like to nominate Noreen for a WOW award. When my grandad became extremely ill and ended up on ICU earlier this month, the nursing staff were all so kind and caring but Noreen was outstanding in every way that she cared for my grandad and us as a visiting family. She was calm, and answered all our numerous questions reassuringly and very professionally but with a warm manner which is what we all desperately needed and we can't thank her enough. Sadly my grandad passed away on ICU on Sunday but during his last two weeks, Noreen treated us with total respect and kindness that really touched our hearts whilst also making sure my grandad was comfortable and well cared for. We can't thank her enough for this.

LESLEY BOAST LOUIS HOUSTON CEEPA VIJAYAMOHAN FOR ALL THE LOVE AND FIRST CLASS CARE I RECIEVED FROM YOU. I FELT I WAS PART OF YOUR FAMILY WHEN I NEEDED A FAMILY. THANKYOU GIRLS.

Always ready with a smile. Keeps patients spirits high, makes sure the patients are comfortable. When time allows will listen to patients worries, never judging. Always ready to help.

Very Cheerful and very helpful. Is a pleasure to see her walk onto the ward.

So cheerful everyday she came into work which made my stay on McCulloch Ward a lot more pleasant.

Everyone in this hospital that I have met seems to enjoy their tasks, but this man puts a lot of effort to make your stay here that more special, even when your not feeling that special yourself.

Having gone through a very painful procedure I was taken to Trafalgar Ward where right from the start I was treated with compassion , very great care, dignity and most important of all as a human being who was in great distress. For the whole of my 4 nights and 3 days spent in Trafalgar Ward everything was done to help me, no matter what was required. All those involved in my care (and that includes the meal ladies and cleaners) were cheerful, understanding and very gracious in their dealings with me, and I cannot thank them enough for that. I have had other stays in Hospital but this was the best treatment I ever received. Many, many thanks to you all.

Everyone has made me feel good. Everyone was very helpful and catered for my every whim. Thanks

Very helpful. I came up for a blood test at 4.50 because my letter from the Doctor said ope until 6pm, so when I got there and it was closed at 4pm I asked someone to help me as I thought it may have been moved. Tracey said she would do the blood test for me as I could not get back in the morning as I have the school run and I don't finish work until 6pm. She was very nice, helpful and understanding. If everyone was as helpful as she was everyone would be very happy with the NHS. Thank you Tracey, job well done. :-)

So friendly and helpful made my stay in hospital a lot easier.

She was very helpful to me in sorting out my paperwork for a replacement hearing aid which I have been trying to get since October 2012.

I have been in many wards at Medway but this is the friendliest so far. The 2 nurses above are friendly and happy. If you feel down they soon have you smiling and feeling on top of the world which is sometimes what is lacking, people that care and make hospital stays worth it.

I would like to thank the people above for the help and attention they are giving our mum Margaret Taylor. If she is feeling down they are there for her. Many thanks.

I was in Medway Hospital (2004) I had major surgery, I was petrified of having my stomach cut open. This man above took me to theatre and made me feel so comfortable and at ease. The man is a true gold star and a great person to be around!! Ps I still see him now! :-)

Always cheerful and makes you feel at ease.

Cheerful, smiling and all a brilliant department. When you are worried they make you feel at ease and take great care of you. Brilliant!!

I am a staff nurse within the trust but as a daughter who had concerns about my father, penny was brilliant. I rang during Tuesday 7th may evening and penny was so helpful with my concerns within the ENT field. she directed me to the right doctor who I got the right answers from. on arrival to sau, she took care of my father on a fantastic level and until discharge. I cannot thank penny for the care she gave my dad that evening, I felt he was in safe hands 100%. thank you penny x

Robert Wild has had a bi lateral nephrostomy since November 2012. He has had two full exchanges done and a number of breakages to the on/off connection. On every occasion that the Interventional Radiology Team has been involved with Roberts care, he and I, his daughter, have always received outstanding care, companion and total professionalism. Robert is now nearing end of life and his most recent appointment with the IRT was, as always, a pleasure and the Recovery Team were once again amazing. I would like to add a special mention to Tracey and June who have been so kind to us.

Sean is such a hard worker and is always in constant demand. Sean is considerate and professional at all times and nothing is too much trouble for him. He is always there for a chat and helps boost staff morale. I think the whole team would agree with this that he is an asset to the emergency department.

Liz was wonderful with my son who was brought in with a gash on his forehead. She allowed me to breast feed him while she cleaned and fixed him up which was an immense comfort to us both. She was very supportive of our breast feeding relationship which was wonderful for me! :) She is clearly dedicated to her job and was no nice to my little boy!

It was like a scene from lord of the rings, Frodo is laying gravely wounded with no energy to help himself just when all hope is lost Arwen rides in and talks him through using only her voice. It sounds dramatic but that's exactly how I felt during an extremely painful labour where I honestly believed I may die and had nothing left to give. This amazing midwife shocked my unshockable birth partners by stopping me screaming the place down and using the energy for getting through she was exceptional I still marvel at how she did it! She was with me through a forceps delivery and if wasn't for my birth partners witnessing it I would be convinced I'd bee n visited by a celestrial being I would love to see Danny teach this type of midwifery one day.

Whilst on a visit to this ward with my Daughter I found this porter to be very friendly and helpful which made a distressing time a lot easier to deal with, when taking my daughter for her x ray he was very reassuring to both of us and took some of the worry out of the situation. although he was obviously busy he took the time to make sure we were ok and not stressed.

My father was in the ward from 8th April to 13th May 2013 and every member of staff working on Keats Ward including the catering and cleaning staff tries to make sure the patients needs are attended to at all times. The nursing staff always show patients and visitors care and understanding and always try to explain and give as much information as possible.

 Having recently given birth to my son Thomas Burton, I would like to take this opportunity to inform you of the care, dedication and overall great experience recieved from one of your team, Ali Chandler. I had suffered with pre natal depression during my pregnancy, Ali helped and supported me above and beyond the call of duty. I feel she played a large part in my recovery and I am eternally greatful for her efforts. Having enjoyed her time, input and help, I understand that she is trully suited to her career and an asset to the team.

Ann-Maria is an asset to the paediatric department. She is a willing, helpful individual who always willing to go above and beyond her role. She is completley reliable, resourceful, adaptable, professional and eases the day to day stresses of other members of the department. She always has a cheerful disposition and a can do attitude. She is helpful to parents and staff alike.

I would like to nominate this lady for a WOW award. When my grandad became extremely ill and ended up on ICU earlier this month, the nursing staff were all so kind and caring but Nicola was outstanding in every way that she cared for my grandad and us as a visiting family. She was calm, and answered all our numerous questions reassuringly and very professionally but with a warm manner which is what we all desperately needed and we can't thank her enough. Sadly my grandad passed away on ICU on Sunday but during his last two weeks, Nicola treated us with total respect and kindness that really touched our hearts whilst also making sure my grandad was comfortable and well cared for. We can't thank her enough for this.

Sarah: (nursing nurse) - polite, attentive, ready to aid and help. Always cheerful. Lynn (N.Aux): Always has time for patients even when very busy, brought joy to the ward with her cheerfulness. Sue (nurse): A busy nurse who took time with individual patients and their needs

He was so cheerful and helpful. Whatever you needed he sorted it out as quickly as possible. He was curtious and caring and just first class all round.

Really made me feel comfortable and helped me during my stay in the hospital.

Mary's a very pleasant, cheerful member of staff who makes your stay in hospital more relaxed and pleasant.

I am wishing to nominate Rachel Palmer for a WOW award for her bedside manner and caring attitude that I witnessed first hand. I was recently in Nelson ward and my neighbouring elderly patient was in very poor health. He had memory problems, was bedbound, incontinent, seemed to be in constant discomfort, and his speech very difficult to understand (possibly stroke related). As a result he was often confused and frustrated not knowing where he was and why all these strangers kept manhandling him (cleaning up his accidents, routine observations, BP/bloods). At times he would become aggressive and violent and on the morning where I witnessed Rachels first interaction with him he had already struck out at two staff and was in a very frustrated mood. Just 10 minutes or so later Rachel came to assist him with breakfast. She took the time to learn his speech pattern and understand his questions as well as answer them to his satisfaction, these would often be repeated some time later and she patiently kindly answered them without being patronising or condescending and her calming influence settled his fears. The most amazing part came next, he always refused to eat anything and in the time I was in hospital nobody had been able to get him to eat, yet with persistance and little assistance Rachel was able to get him to take a few mouthfuls of food as well as repeatedly got him to drink independantly. Rachel exhibited a subtle empathic attention to care also noting he would often look at a photo of his wife so she made sure it was upright, stable and within view whereas others may tidy his table and put things anywhere. I am sad to admit I have been discharged a week and not been able to give justice to the quality of this nomination. Having passed on my feedback to the ward manager and spoke personally with Rachel I learnt it was her first day in post (and she seemed young enough to be newly qualified). I have had continuing health problems from a young age and am speaking as an HR professional with 15 years experience in HR and project management so I'd like to hope that I am a good judge of character and identifying key skills and strengths based on limited information. It is so nice to see a member of staff be able to hit the ground running and easily surpass many of the more experienced staff in the NHS in my experience. Congratulations Medway in appointing Rachel, I'm sure she will excel in her role and be a credit to the service.

I am nominatimg both doctors as i feel it would be unfair to single one out. Both doctors have worked here for several years. They work tirelessy in the department and improve pt experiance at every oppertunity. They give every thing and more. On the 2.5.13 on a late shift we were given 1/2 an hour notice of a registar going of sick, the registar overnight was informed, who continued to see pt's in a proffesional, manner, manage the department with a calm influence with out any complaints from him. Bearing in mind the depatment was horrendous. Dr Goel was on the day shift and contiued seamlessly to see pt's after his shift had ended without hesitation. Both of these doctors are exemplary to all staff and pt's and deserved to be regconised. This is only one example of rhere fantastic work ethics. There are plenty more if needed.........

During my recovery from a hysterectomy I was fully supported and reassured by the excellent nursing skills of two nursing teams; day shift and night shift between Friday 26/4 and Sunday 28/4 (before 8am) All of these nurses deserve a WOW award as they all treated me as a person not just a patient. I cannot remember all of their names but Esty; Hannah; Olle? in particular were so kind at a time when I felt scared and they made me feel safe. Their cheerful, positive attitudes made me cope and I will always be so very grateful. Thank you!

I would like to award Esty for a well deserved WOW Award, for her constant care for me. She looked after me from the evening of my hysterectomy. She gave me constant care around the clock. Checking on me throughout the nights. She had a lovely bedside manner. She was also a funny lady . I will miss her smile & funny laugh but must of all her "Whistle". Thank you Esty. You made my recovery so much more bearable.

I would like to award All the ladies above for a well deserved WOW Award, for their constant care for me. They looked after me from the 25th April 2013-28th April after i had my hysterectomy. They all gave me constant care around the clock. Checking on me throughout the nights & days. Nothing was to much trouble for these Ladies. They helped with my washing & showering,always popping in to check on all patience. If they wasn't caring for patiences they were cleaning the wards Mopping floors,making beds,making tea & breakfast. They were just amazing multitaskers :-). Never a glum face was seen by any of them. And thank you Bernice for that magic Jelly & Icecream. Thank you Ladies you all derserve this award each xxxx Paula xxxx

I wawarish to nominate the person named above for the outstanding service and help and advice in dealing with my respiratory care since being an inpatient in December 2012 to the present time. Nothing has been to much trouble for her, i therefore nominate her for a Wow award.

I would like to nominate Jill for a wow award This lovely lady took care of me on 25/4/13 from 11am to 4pm when I came out of theatre. She was so very attentive & very caring. She constantly gave me water & pain relief,asking all the time how I was, I actually felt like she was my mum :-) she had that Mothers touch & tone of voice. She continuously chatted to me making me comfortable & at ease. One lovely lady who deserves this award xx paula xx

After an operation at a different hospital I was discharges before feeling well enough, I have known Sarah in a work capacity for many years and having a few health concerns I called Sarah, she was extremely professional with huge amounts of encouragement and support, she gave me the reassurance that feeling the way I do is perfectly normal but would continue to call me daily,, feeling well before an operation, having the procedure done and feeling unwell is something I was not quite prepared for. Thank you Sarah for being there when I really needed someone.

Every member of staff is very friendly, helpful and professional. They have made every visit, which is monthly for the past two years, as relaxing, stress free and enjoyable as possible.

I AM CURRENTLY A STAFF NURSE ON KFW, HOWEVER IN THIS INSTANCE I WAS A CONCERNED MOTHER AND GRANDMOTHER. MY DAUGHTER WHO IS CURRENTLY 16 WEEKS PREGNANT HAD A SLIGHT BLEED ON THE NIGHT OF 5/5/13 GOING INTO THE DAY OF 6/5/13. I SPOKE TO MARIA KNOWING SHE WORKED ON A GYNAE WARD AND GAVE HER MY DAUGHTERS DETAILS, SHE WAS NOT ONLY VERY INFORMATIVE BUT ALSO VERY SUPPORTIVE TO MY DAUGHTER/PARTNER AND MYSELF. I WENT HOME IN THE MORNING FEELING REASSURED THAT ALL WOULD BE OK. ON 6/5/13 WHEN I ARRIVED BACK ON KFW FOR MY NIGHT SHIFT SHE RANG ME TO CHECK HOW MY DAUGHTER WAS, WHO AT THIS STAGE HAD STOPPED BLEEDING BUT WAS STILL IN CONSIDERABLE PAIN. MARIA INSTANTLY ARRANGED FOR MY DAUGHTER TO COME TO OCELOT WARD WHERE SHE INSTANTLY CALMED MY DAUGHTER/PARTNER DOWN, GIVING A FRIENDLY SHOULDER TO CRY ON AND REASSURING WORDS, SHE HAD ALSO ARRANGED FOR THE GYNAE SPR ON CALL TO REVIEW AND SCAN MY DAUGHTER. SHE STAYED WITH MY DAUGHTER WHILST HER SCAN WAS DONE, JUST IN CASE ANY PROBLEMS OCCURED AND GAVE NOTHING BUT REASSURANCE AND SUPPORT. HER PROFESSIONLISM AND CONTINUED SUPPORT PUT ME AND MY FAMILY AT TOTAL EASE AND WE WILL BE ETERNALLY GRATEFUL FOR ALL HER HELP IN A SITUATION THAT COULD HAVE SO EASILY BEEN VERY DIFFERENT. OUR TEARS WERE OF GRATITUDE NOT SADNESS AND MARIAS NAME WILL BE FOREVER WITH MY DAUGHTER, SHE HAS PLACED IT IN THE BABIES BOOK AS "THE PERSON WHO HELPED MY MUMMY WHEN I WAS IN HER TUMMY TO KEEP ME SAFE" TNX MARIA.

I am nominating Emma on behalf of my father Mr Kearns. Emma cared for him many time whilst he was on Keats ward. The care she gave my father was second to none. Not only was Emma always knowledgable on his condition and care she also new all about my fathers life and often chated with us about his good old days, my father and I find it very comforting knowing she could see him not only as a patient but as a person to. Nothing was ever to much for Emma and dad said he couldn't of had better care if he paid a £1000 a night for it. We came back to the ward recently to thank her and were met with hugs and well wishes. Not only is Emma a fantastic nurse, she is also a Angle. Please give her a WOW award to express our gratitude.

We are delighted to have the opportunity to nominate Juan Pepuse for this award.On the night of 19th April my husband was taken seriously ill and Juan Pepuse was assigned to him. Throughout the night Juan provided excellent five star care, attention and comfort. Observations were carried out at clockwork timing; his vigilance was something we have never witnessed before and his kindness and detail to comfort was extended to me and my daughter. By the second night Colin was more alert and was able to witness Juan’s care and attention to detail for himself and was overwhelmed. In our minds we have no doubt that Colin's recovery is in a large part due to the care Juan afforded him and we will never be able to thank him enough for it though would ask you to assist us in some part by awarding him a WOW! We can’t think of anyone more deserving, his hard work and immense commitment are a credit to him and Medway Maritime Hospital.

Jamie is one in a million. A very caring and understanding person, during the illness and death of Mary Smeardon. Nothing was to much for him to cope with. Support for the family was immense comfort during this hard time. We as a family wish to award Jamie – Wakeley Ward for a WOW Award.

She came with me to East Grinstead QVH Burns unit and the ambulance drive was awkward for her, having taken travel sickness pills she was a diamond as were all the doctors and nurses I had come into contact with who got me back on track and in the right direction. Thank you to everyone concerned. Regards Ricky Moore

Because she has looked after me really well. Anything I need she makes sure I get it. When I was upset she calmed me down and made me feel better. A wonderful nurse! I think she will go a long way in her nursing career.

I wish to nominate the whole team, as in the time I have been here; they have shown complete professionalism in respect of the care shown to me. In addition to this they have also been very friendly and approachable, making a difficult time a lot more bearable I think this team is a credit to the whole hospital.

Every member of the team couldn’t have done more during my stay on Will Adams ward. This includes the Nurses, CSW’s, Doctors and the Domestics, Volunteers, Physio and Occupational Therapists. Well done to you all! I know you will win.

I couldn’t have been looked after better from the time I arrived until the time I left for home in the afternoon. It was nice to see how everyone worked together and everything was explained to me so clearly. Of course the day of my appointment we had terrible weather conditions and it was very difficult to get to work. A really dedicated team and a big thank you for the way you all looked after me. I will be seeing you all again shortly.