Never met nicer, more caring and efficient people in my life. Well done!

Kelly calms you down and jokes with you when you get there. The team are excellent.

Very helpful, kind, caring and to do anything is no trouble to make the stay on the ward as easy and comfortable as possible for whoever the patient is or whatever is wrong with them. They all make you feel like you are a real life person and not just a number on a bed.

The team are excellent, the best treatment, very friendly, nothing is to much trouble for them. Everything is explained.

For outstanding standards of care for patients on arethusa ward

She is an outstanding sister, she has helped me a lot, even with my depression. Nothing is ever to much for her.

Having a baby is the most exciting, yet anxious time.My wife and I recently came to Medway Maritime Hospital for a first scan. We were both anxious, and whilst you may be complacent in thinking that Marion and her team deal with people like this every day, it should not be fogotten that despite that fact, they make you feel welcome, at ease and above all, confident that you have come to the right place to have your baby.From the minute we arrived, Marion and others were on hand to deliver a first class patient experience. The receptionist, the HCA, the Fellow, the Consultant - everyone took the time to speak with us, and make us feel at ease. We left feeling that we were in safe hands.Marion also said that she would call us in a couple of days with the results of the tests that we had - and without fail, she did as she promised. Its people like Marion that gives patients confidence in the service - my wife is much more relaxed about the pregnancy, and this is, in part, down to the experience she received.We are returning to Medway for a further scan at the end of September - we are actually quite excited about seeing our baby again - but this time, we attend without the anxiety.Its difficult to really say what the "Wow" factor is - but whatever it is, Marion and the team have it.

My husband is in ICU for the second time this month and has been very poorly with GBS. Julie works non-stop attending to Michaels every need dealing with both his medical care and the many challenging logistical issues that come with undergoing plasmapheresis. She is extremely friendly, attending to both Michael and our own needs. She goes out of her way to keep us informed and makes sure that we understand how Michael is and what he is going through.

Sat 4th August: For outstanding professionalism, humanity, care of a patient who was experiencing extreme social difficulties including modesty problems. In order to help the patient involved she assumed the role of a caring daughter helping a very distressed father. The care given was in the true tradition of nursing.

Because I think they are the best!

The reason for the nomination to Nelson Ward. For a caring and sympathetic bunch of people deserved of many awards. The Wow factor goes to all of them, and very big thank-you to all of them.

I would like to thank all staff and helpers on the OBSERVATION Ward from 12 noon 18th August 2012 to 1.30pm 19th August 2012 for their care and kindness In particular Staff Nurse Daniel Lebrero for his extraordinary care , consideration and kindness when I was a patient on the ward. Nothing was too much trouble , he was always polite and courteous and went the extra mile in caring for me .He certainly deserves your "WOW" award in my and my wifes opinion.

The whole team were fantastic. Polite, and professional at all times. If I had a question, it was answered!!They were also a great laugh..:)Ive traveled quite a lot and experienced 1 or 2 Health systems first hand abroad. The NHS, still cant be beaten!!! Us Brits are lucky to have such a system. Even if it isnt perfect..Please pass on my Gratitude. A job well done to all!! :)

So helpful and re-assuring. A wonderful girl.

Nothing is too much trouble for Lee. He will help whenever and with whatever he can. He has a happy, helpful and importantly a genuine caring disposition, reassuring and assisting when needed - "you look up and he is there" I feel Lee deserves recognition for all the help and assistance he so willingly gives above what is required of him.

Very kind and helpful, doesnt mind what she does, puts herself out. She is a very caring person. Makes you feel that she cares about her patients.

Have been in hospital for the past 3 months and I find this nurse outstanding in her field. Nothing is ever too much trouble for her. She is always happy and smiling. A very caring, gentle person, which is rare these days. It has helped to make the past 3 months bearable.

She is a great nurse, she has made my stay here comfortable and happy. She does a great job with all the patients and tends to every need. She needs and Olympic Medal.

Kind, considerate, happy to do anything when asked. Lovely girl, great nurse!

I have to say Hospital @ Home are so caring. Nothing is to much trouble. This is the first time in two years I have felt myself. What a good thing this is, and I hope it goes on for years to come. That to me is a big WOW.

The whole experience from outpatiet consultation to Day Case Cardiac Catheter procedure was excellent. The care and kindness shown by all the team was without criticism.

I sent a form in for Dr Williams and Specialist Nurse Lynn. After I posted it I realised I had left someone out. I had to have Physiotherapy, and Rene helped me and at a very bad time, he talked me out of not giving in. He had patience and tried to make me laugh. He has a nack of getting through to people. I feel he deserves a Wow award to encourage him to do what he does best. How I am so pleased I listened to him.

I apologise for the lateness of sending this in. On the 15th June Susan Norris had to attend the Sittingbourne Memorial Hospital for an appointment with the MS Nurse Specialist Darren Little. Unfortunately he was not able to attend, the consultation was held by Sylvia Hurst. Susan and I Michael Norris the main carer for her would like very much to nominate these 2 people for their true professionalism and the way they make people feel at ease during consultations. They clearly go above and beyond their call of duty. At this time it is very comforting to know that there is help and support out there when it is needed, We have had the experience of this from this wonderful team of professionals. Thank you

Overnight 28th July During a very difficult night when we knew our mothers life was ending, Donna showed extreme kindness and support not only to our mum but also to her relatives that sat by her bedside until she passed away. As soon as her condition started to deteriorate Donna acted promptly making sure our mum was pain free and reassuring the family. The other nurse provided us with drinks so we did not have to leave her bedside and asked if there was anything else we needed. Thank you for making Phylis Cavells parting as pain free as possible and thank you for the kindness and support you gave the family.

I have broken a bone in my foot and the A and E dept put me in a cast. Within 2 days I was referred to the plaster technician who did a fantastic job putting me a lightweight poly cast. He showed fantastic knowledge and reassurance.