She always puts me at ease with her jokes and how much she cares about every single patient she cares for. Despite how stressful everything is, she wants to help.

David was fantastic with my little girl today. She was laughling all the time and he really took his time to make a lovely cast for her and she smiled all the way through the treatment. The cast is a work of art. Definately WOW factor as one happy little girl!!

She always lights up the room and makes every one of her patients feels at home. Whenever I need anything she always helps despite the stressful work she does. She deserves this award!

Kerry, what what a remarkable, loving and caring person she is. She puts herself out and no job is to much for her, allways smilings and happy to help. Wow awards seem hard to come by to me, but in my stay in hospital she helped me a lot. Keep up the good work Kerry, pleasure meeting a kind person like her.

For making the experience of coping with my hair loss a lot easier. I couldnt have wished for a better service. Thank you so much

My husband has been a long term patient on Phoenix Ward. He and myself cannot fault any of the staff, they are all a dedicated caring team and have helped my husband come through a very traumatic time. They have also been a great support to myself and family.

I wish to nominate Nick Taylor for the WOW award. Nick assisted Miss Hassallany on Thursday 13th September 2012 at my operation. Nick visited me prior to the operation and was very positive and professional in his approach making me feel confident in the procedure I was about to encounter. Nick also visited me after the operation on the ward to check all was well, I cant thank him enough, he asisted in giving me the confidence i needed. I wish to nominate Nick for the WOW award he really deserves it.

I would like to nominate Debbie for the reason she has helped saved my life and understood the situation, took time out to talk to me which made me feel a lot better and also for keeping me entertained during my stay in hospital. Debbie also made me as a person feel needed and made a bad situation seem a lot better.

I cant praise your attitude and dedication enough. You and a wonderful job, just keep it up. I would like to thank you for your care and cheerfulness towards us all.

This women is obviously well trained (although her natural ability is outstanding). I turned up very frustrated, late for my appointment - having gone to the old neurology dept! She very soon made me feel better and indeed special.

Nora makes you laugh when youre down and unwell she lights up your day and is polite and the nicest, most respected csw on the ward. She does a well good job like anyone else would, but its pure class to her patients.

I arrived in Graces " office" feeling emotional and nervous. My Mum passed away almost 6 months ago in Medway Maritime. I had no one with me when I arrived ( for support ) and I was tearful. Grace has a wonderful empathy about her and she hugged me and made me feel much calmer. My anxiety was much reduced, she made me feel like I was the only person she had seen all day,despite the fact that she must see scores of people everyday. A lovely Lady,excellent Nurse. THANKYOU Grace !

What a wonderful person, I attended the clinic on 16th August for pre op assessment, I had had a heart trace done the week before, and the results were unavailable. Brigitte went out of her way to make sure all my results were sorted before i was admitted, she even put off going home untill it was sorted, I had been diagnosed with breast cancer and she made me feel as if i was the only person she was dealing with,not only that but i had to return for a new pre op assessment on 28 September 2012 for admission on Thursday 4th October 2012 to have nodes removed, i felt quite down,and when i told her it would be nice to have someone to just put their arm around me and say there there or just a hug of comfort, I was blown away when she gave me a hug, I thought that was well above the call of duty having only met her twice, I came away feeling so much better, WHAT A WONDERFUL PERSON,

I spent five hours in recovery on Thursday 13th September 2012 under the care of Joselito. I wish to nominate him for a WOW Award for his care and attention during this period. I was still very frightened following Breast Surgery, Joselito surpassed all that was expected from him and allowed me to use his mobile to ring home to my children to let them know how I was, this meant the world to me and my boys. Joselito deserves this award I will remember his kindness forever.

All staff that have cared for me during my stay in Nelson Ward have been fantastic. Nothing was ever too much trouble. Every body always had cheery smile for me. Couldnt have done any more. Many thanks

I gave birth to my daughter Isla on the 9th August. Mel was there through my labour, she explained everything that was going on and everything I needed to do in a clear and supportive way. She made me feel very comfortable and at ease through it all. Mel was then working the following evening, she gave me great support with breastfeeding and lots of tips on how to care for my baby. She is kind and very down to earth which makes it easy for people to ask for help and guidance. We were very lucky to have her involved in the birth of our baby.

Drs 10/10 Clinical Staff 10/10 Nursing staff 10/10 Lawrence Ward 11/10 for Care!

Always there to make you feel comfortable. Helped me when I was worried and made me laugh.

I could not have been looked after any better by my own mother. Keats Ward have the perfect team.

They are always there for us with any worries, have visited us when I was bad at home and also kept in touch when I was in hospital.

From the first time I met Ruth Lowedell I was impressed by her thoroughness and her caring for me and my wife. She was efficient in arranging an early appointment for me for an angiogram. When I arrived for the procedure I was made to feel welcome and relaxed and was dealt with efficiently which was shown all the way through my stay. Also, the radiologist and his team were very thorough and kind during the angioplasty. I commend them all, especially Ruth Lowdell, whole heartedly.

When my husband was very ill she came in to support us beyond the call of duty, so good of her.

I was very anxious about hospitals in general, and after being admitted as an emergency, I did not know what to expect. The staff on Nelson Ward have really helped to reassure me and look after me. They have taken the time to explain things to me and made me feel safe and comfortable. They have been very friendly, approachable and proffessional. It would have been an even more difficult time for me without their care and compassion.

I would like to nominate this midwife as she was bill and kind to me and my family at the birth of my daughter on the 17th September 2011 (the reason it is a year later is I thought her name was Jones but I found it was Janes). She is very good at her job.

This person needs to be recognised for her role in the hospital and in the community. My specific reason is because for someone to spend 100% of their time discussing OT issues specifially for me is very special. Her 1:1 patient skills and bedside manner are faultless. I know nurses work very hard but I feel OTs are not given the praise they deserve,