Excellent team! All very helpful, friendly and welcoming. Nothing is too much trouble and they went beyond and above to help with feeding problems. Lots of one on one time for help and support. Brilliant place, highly recommended to anybody I find out is expecting.

WOW thank you for an experience that has by far exceeded expectations and for care, concern and help beyond the call of duty. This team has come to realise that good quality care turns a negative experience of being in hospital into a positive experience of a caring profession. Ray Beardsmore and family

Jane proved to be shining example of true patient care during my husband Ray’s stay in Keates ward. She was reassuring towards him and showed great concern when he was having bad days. Jane was also very supportive of the whole family during this traumatic time. Jane made every effort to make Ray and I aware what was going on with his treatment and has a lovely tender heart for all those in her care including relatives. Thank you!!!

A caring and supportive, bond was created at a very stressful time both before my operation and after my discharge from recovery, prior to discharge from hospital.

I would like to nominate Sharon for both her professionalism and personal care towards myself and my baby Nyla. Since arriving on Pearl ward, I was emotionally distressed and in a lot of pain, Sharon went out of her way to settle me into the ward and physically supported me and my baby by showing how to change the baby’s nappy which I had not done before. Sharon also gave me advice on how to control the blood loss after my long and stressful labour. Sharon assured me that everything I was going through was natural and not to worry. Sharon was always willing to help with my issues I had or questions. Sharon is a genuine passion and patient for the people she comes into contact with. Since then, I have been confident and independent thanks to Sharon’s encouragement and belief in me.

Although extremely busy, the whole team goes to great lengths to reassure, explain medication thoroughly, I feel they are ‘All very dedicated to this unit. It is very well run and the staff are always “always on call” to us patients. I have had good hospital visits for different operations, but this unit does deserve a BIG WOW! It is very impressive and outstanding, so thank you all, for your support and care.

I found Amanda the most caring nurse we ever come across. Anything I’ve asked her to do it has never been too much trouble. Kind, caring and friendly.

Very kind, very caring and always most helpful.

For treatment received while I was under their care.

I had occasion on 21 February 2013 and 7 March 2013 for two infusions and I was impressed by the level of professionalism on display, coupled with genuine consideration for the well-being of the patient being to the fore. This shows how front line staff are able to provide a “first class” service to the patient when given the means and not interfered with by over-bearing bureau occupy It is my view that the infusion is as good as it is solely due to the staff. All of them staff deserve the top WOW award in my view.