I have been at Medway today for a new pair of insoles to be fitted. Lindsey is so pleasant and has given me such good advice, I would like to nominate her please. Thank you so much.

Since my arrival to hospital, Lee has run me around all the various x-ray and scan departments. He is extremely polite and friendly and I was amazed at how many people know him and stopped to say hello, patients and staff alike. Lee even recognised me on the ward as well. He is a real asset to the team.

Walking into the infusion centre I felt worried about the treatment I was going to receive but on opening the door I was greeted with smiles and reassurance. I had six hours of treatment and by the time I left I felt I had made many friends and my second appointment was the same smile and laughter and kindness. They all worked as one big happy team and I wish them all luck.

After having an operation to pin my ankle together which unfortunately became infected I had to have my plaster removed (which was completely stuck to the wound site). Andy was gentle, humourous and absolutely lovely... despite my squeals!! The following week I had to be readmitted as the infection had spread. Whilst visiting his mum who was on the same ward he stopped by to cheer me up on two separate occasions. His cheerful and friendly demeanour and cuddles made a difficult time much easier. A credit to the hospital. Definitely a WOW winner :-)

She goes out of her way to assist. She is friendly, efficient, keeps calm in stressful situations and is a empathetic person. A great help during my 10 day stay.

A brilliant team of staff, all very caring and reassuring. All members of the team work together to give a really good level of care and high level of hygiene.

After having an operation to pin my ankle together which unfortunately became infected, I had to have an air cast boot fitted so that my wound could be looked at easily. Following the operation my foot was extremely swollen and painful. Poor David got the job of having to manipulate my foot which was excruciating to move, into the boot. Not only did he make me giggle and get the boot on despite my wimping but he handled my ultra hairy leg in style!!!! Definitely a WOW winner :-) Thanks David xx

Cheerful and happy.

I would like to put Suzi Jaques forward for a Wow Award for her dedication to duty to patients and staff. She always has time to help and no matter how many hours she has worked she has always got a smile for the patients and makes you feel comfortable and relaxed. She explains what is going to happen and makes you feel at ease even though she travels in by train every day, she always has a smile and says good morning and asks how you are. I feel she should be nominated for a Wow Award for her dedication to her job, I feel she is very professional in her job.

Sylvia has been my MS Nurse Specialist for quite a few years, she has seen a steady decline and depression in me over this period. Her help and understanding, the time spent talking to me, never in a rush, she has total dedication to her patients. She goes out of her way to make sure I am receiving all the necessary drugs, that my allowances are all correct. Her kindness even stretches beyond her time at work, as upon the particular visit when I was very down & in a great deal of pain she spotted my pile of ironing, the next day off she had she arrived at my front door with her own posh iron and did the lot!! Shes wonderful!!