Lilly was clearly a very caring person who put me at ease. She was able to explain clearly all the necessary procedures before and after my operation. She was also interested in me as a person not just a patient.

Always kind, extremely helpful and always considerate of my feelings. When asked to help, she does 100% at every occasion, no questions asked. She makes me fel relaxed knowing she and the other staff are here to help me. I feel safe.

Pat was the most friendly helpful and happy person to wake you in the morning. Nothing was too much trouble and made you laugh and happy to be alive. If you had a Pat in every ward you would nt need Drs for cheering you up.

Vey caring and made me feel at ease with procedures and made me feel comfortable. They went out of their way to help and made my staff as good as it could be after surgery. They all exceeded themselves to help from explaining fully to just being there.

Went the extra mile for patient care. Attended MRI dept to arrange urgent exam and explained thoroughly. Provided reassurance to family.

Annie is very friendly. She tries to cheer me up all of the time. She smiles and always asks for my needs and sometimes brings me McDonalds because I like it. She helps to sort any problems out and always asks me if I am alright. Andrea is caring and loving, she jokes around and helps everytime. She is funny and takes care of me. I want to tell Andre that you deserve 10 out of 10.

Their expertise and kindness concerning my collis fracture has resulted in a much speedier recovery than it would have been without their help. Well done to them and a big Thank You.

As I was coming round from my recent operation, I just about got Neils first name, so I can only apologise for not knowing more or his job title. I was overwhelmed by the consideration from Neil, he made me feel so relaxed and comfortable after my operation, above and beyond that; he done something rarely heard of in my hospital experience, he listened to me and responded making my recovery a lot quicker and smoother than last time.

I attended the hospital to see the nurse as I suffer with my heart, diabetes and Parkinsons, it was also the anniversary of my wifes funeral, so I was feeling low, but just talking to Lorna I left feeling good. If thats not a Wow factor I dont know what is.

14.11.12 The clinic was running late due to a problem with a patient. The rest of the clinic was very well looked after by two really lovely nurses making tea with biscuits. Please give them both a big Wow award each, many thanks.