Welcome
Profile
We are a non-profit making organisation, which means our rental income is used for the maintenance of our homes, major repairs programmes, resident services, and management fees.
We employ over 40 staff and are controlled by a voluntary board of management , consisting mainly of local people and residents. The Board ensures that the association follows procedures and guidelines set out by the Tenant Services Authority, and controls any major decisions on policy changes and development.
We achieve these values by working closely with our partners, stakeholders and residents to ensure strong relationships with mutual respect. Good communication and excellent customer service are key, and we always strive to put our residents at the heart of everything we do.
Our Mission
Striving for excellence in all that we do:
- in the ways that we work
- in the homes we build and maintain
- in the communities we serve.
Our Commitment
- Know, care for and respect our residents as individuals.
- Create and deliver high quality, sustainable solutions to housing issues.
- Be actively involved in the well being of our communities.
- Be a dynamic and innovative organisation.
- Expect and support excellence.
And deliver these commitments efficiently and effectively.