My nomination is for Amir Azizpour from Evermedia. 

Thank you Amir for all your fantastic work, we shall be grateful to you forever.

The service was absolutely first class. Ileft them with the briefest of briefs and they delivered beyond my wildest expectations.

You could ask them to go to the moon for you and they'll do it. Bravo

Amir could not have given better service and was a pleasure to deal with.

Susan Benjamin

I found this Company on the internet on the 3rd November 2009.  I required a cine film to be converted to a DVD.   My film is approximately 30 years old and I was a bit doubtful it would convert.

After speaking to Amir he confirmed that everything would be done to get the best possible copy and that they would keep me informed of every step.

WALLA - I received my DVD today (14th November 2009) and I am pleased with the quality of it, considering its age.  I was quoted £89 on the telephone but the actual cost was only £59.

I cannot praise this Company highly enough for their speed and service in delivering my order and not to mention Amir who explained in detail the pros and cons.

To me this Company has definitely got the WOW factor.

I would like to nominate Amir and the Customer Services team at EverMedia for going beyond the call of duty to make sure that I was a satisfied customer.  The story originally began 2 years ago when I submitted some VHS tapes for conversion to AVI.  The tapes were of a round the world yacht race that I took part in between 1996 to 1997 so hold some very special memories for me.  Due to work constraints I didn't get round to editing the content on computer until the last month!  When I went through the content I found that it was missing one of the tapes which contained footage of when we raced between New Zealand and Australia.  I contacted Amir by email and he immediately responded and asked me to send in the tape that had been missed.  Without a fuss he organised for the additional content to be converted and sent back to me on DVD.  Great service.  Thank you Amir and the Evermedia team

Thank you for the way you dealt with my enquiries the disc i recieved brought back happy memories of years gone by,which could never be replaced.

My Wife and I have been very impressed with Amir, from first meeting him.

He very patiently explained the process involved in producing a DVD from our 8mm films and showed us the equipment used together with the work being carried out by his staff.

This gave us the confidence to leave with him the 24 films we had with us for converting to DVD. As I indicated my wish to edit the resulting DVD, he also offered, free of charge, a further DVD with the MPEG2 files produced before the editing into the final product by EverMedia.

All the work was completed as promised, to a very high standard. Unfortunately parts of two of the films were not included, possibly due to an equipment fault. Also due to the poor quality of the originals some of the finished product was lacking in detail. On contacting Amir he immediately offered to try to improve the detail to our satisfaction and apologised for the oversight with the two missing parts of the film.

On returning to Evermedia, Mr Azizpour, allthough obviously very busy with a delivery of equipment, spent almost an hour trying and to a high degree succeeding in improving the resultant film quality. This together with the missing film parts was delivered within the time promised, at no charge to ourselves. Whilst I obviously did not expect to pay for the missing film conversion, I was pleasantly surprised at Amirs commitment to giving us the improvement in picture quality we wanted. This being largely a matter of opinion in which Amir was in no doubt committed to the customers opinion.

I, along with others I'm sure, are dissappointed with both the lack of knowledge  and lack of customer service generally offered today, but I am pleased to say, this is not the case at Evermedia and I will recommend them to others who require their kind of service.

I'd like to nominate Amir and Evermedia for a WOW award!

Throughout the process of capturing some old family films (priceless to us!)  onto electronic media, Amir and EverMedia have provided outstanding customer service.  I felt at all times as if I had their complete attention to all details of my project - I was looking for the very hghest quality output had very particular and unusual requirements which were met without fuss or bother and the results are outstanding!

When dealing with a company over the web, it makes all the difference when you are met with pleasant and attentive service as well as the important thing i.e.  good quality results!....

I shall be reccomending Evermedia to everyone I meet and for sure will be doing more work with them in the future!

David Warwick

I would like to nominate Amir Azizpour of Evermedia for the WOW! Customer Service Award.  I had the pleasure of working on a two part project with Amir this Fall.  As in the past, he was courteous, friendly, efficient and effective.  We have never met face to face, but Amir is the kind of person who treats your project as either his own of that of a personal friend.  

The video he produced for me and my family is still being talked about.  Thanks to his expertise and creativity he took our clips, stills, selection of songs, added compelling graphics and turned it into 12 minutes of fine entertainment that even non-family members would enjoy.

It is incredibly rare to find some one over the phone (friends had recommended him) and receive such fine customer service.  We will be going back to EverMedia and will recommend them to others.

 We recently worked with EverMedia again on a project.  This time it was the production of a video invitation for our son's bar mitzvah followed by a video show to present on the evening of the party.  Amir Azizpour was as great to work with as the last time.  Professional, quick, creative, resourceful, good-natured and a sense of humour!  

The video invitation needed background music, editing, graphics, sound augmentation, etc. and Amir handled it ALL with grace and ease.  This was most appreciated as we were on a tight schedule.

Then he produced the video which got rave reviews.  Again, he took on all of the challenges - dealing with scanning material, editing, waiting for express packages of material, finding the right music, graphics, synchronizing it all so that the final product would be seamless and entertaining.  He came through 110%.

All of this with a smile, working late at night, over the weekend and always trying to do the best job possible.  Handling last minute changes (and there were a few!) with the best attitude.

Luckily, we have another child so we know we'll be coming back to Amir and Evermedia! 

Thanks, Amir - all customer service in the UK should strive for your high level of performance.

Best,

Rita Halbright

I would like to nominate Amir frm Evermedia for the following reasons:

The service I have received from Amir has been outstanding he kept in communication with me at all stages of my order, he in my opinion went above what was expected.

I would recommend Evermedia to all my family and friends, and will definately use their service again.

Amir is a credit to the company

Well done

I had some very old super 8mm cine films of family holidays etc. Sent them to EverMedia for converting to DVD. The service provided was top class, excellent communications and the end product fantastic. I would not hesitate in recommending them to family and friends.

From a relatively brief phone call Amir took on board complelely what I required. I despatched the slides and a few days later was rewarded with a fantastic DVD slide show, to music, fantastically put together in the way I had hoped for.

Many Thanks.

Richard