Nomination submitted on behalf of Mr Scott.DC Neil Thompson recently investigated a burglary at our home. During the investigation, he made us feel secure by providing support and sympathy and communicating regarding the progress of the investigation. He went that one step further by providing advice on how to prevent a repetition of a similar crime.

I am the creator of a local motorcycle forum and was so impressed to see PCs Fisher and Bowman turn up at our meeting place and promote bikewise and give advice and tips to the group. So much so that I have noticed some of the group have posted in the bikewise guestbook. Since the retirement of our local Police Sergeant, we feel isolated and also tend not to got to north yorkshire area due to its heavy handed policing. We do however frequent the Dales and have formed links with bikewise. However these 2 officers went the extra mile that night turning up with 2 vehicles one a motorcycle and in weather that we would not ride in. They spoke to us which forged links and allowed some great photo opportunities; we all had a good night and they just joined in with some mickey taking aimed at them and kept slipping in little bits of advice and safety snipets. We all had a great time and it is so nice in times of austerity for a police force to still do sterling jobs of being community ambassadors

Many thanks to the officers for getting me my taxi fare (£23.00) back from a "runner". A small task but any thing that disrupts and dis-empowers petty criminals may have a big effect latter. Yours sincerelyAlan Clark Durham Taxi Hack 137

Nominated on behalf of Julie A at Fred Henderson. I wish to nominate PC Andy Parker and CSI Ian Rose for their investigation into an incident at our show room in Langley Moor. A car came off the road, mounted the pavement, crashed through a barrier and landed on top of four of our cars which were on the garage forecourt. The driver then fled the scene. PC Parker and CSI Rose were determined in their efforts to track down the person responsible and when we really thought that all was lost, we were informed that the driver had been apprehended. A receipt had been found in the car which was used to track the driver to a shop where he had made a purchase and using the CCTV officers were able to identify him.

I work at the Youth Village near Allensford. From 25th - 29th June 2012, we held a Festival Week for young people from primary and secondary schools from across the North East. A huge concern for us was the safe arrival and departure of the young people. PC Darren Rogers was an inspiring example of support and helfulness. He met us prior to the week and came up with an excellent plan which ensured the safety of the hundreds of young people who were travelling to and from the Youth Village. We were so grateful for the time and thought he put into this and for working with his colleagues to execute the proposal so wonderfully. Then on Thursday 28th June at about 4.00pm we were hit badly by the storm which caused such devestation all over our region. Knowing that we had 600 young people camping onsite, PC Rogers telephoned us to check that everyone was safe. We really appreciated his immediate concern and his reassurance in spite of the many calls on the police support that day. He then came down in person to check again that all was well. We feel that PC Rogers demonstrated great skill and support in looking after our arrivals and departures but were even more impressed and appreciative of his kindness and going the extra mile when we encountered the storm.

Adam was around our area informing people of local burglaries in the community. We spoke to him about having problems with our little boy Kevin. Adam came and spoke to Kev. He has also been around regularly to monitor Kevins behaviour.Though this monitoring Kevins behaviour has changed and he is now behaving himself more due to Adams help. He has helped our family move forward as has been a good role model to Kevin.

Right at the birth of the idea of an Olympics-themed festival for Great Lumley, Mark stepped up as a champion for the event. He declared his intention to be 100% behind the award from both a professional and personal standpoint.At a public meeting a few weeks later he stood up and declared his total support for the idea with conviction and enthusiasm. The decision to go ahead with Going for Gold Great Lumley Festival was based in no small measure on Marks impassioned presentation.He joined the organising committee and demonstrated that his commitment was much more than fine words. Little did he know, however, that a few weeks later he would be struck down by a heart attack. This took Mark out of the arrangements at a key time and we expected to hear nothing more from him for a long time.We were wrong. A few weeks later he was back - his enthusiasm undimmed. Much of the organisaion was well in hand but he had promised to help and he did. Wise advice, good contacts and promises of practical help were all forthcoming and he did not disappoint.At one point I was told (by others) that they could not see how he could attend the event over the weekend because of his rest day arrangements. Rest days or not he turned up as promised and gave fantastic support and encouragement.Mark went way beyond the call of duty for us simply because he believed this event would be good for the community. Im told there can be some cynicsm in the police force about the impact of events like Going for Gold. In this case the cynics would be wrong because the voice of the community would say otherwise. Going for Gold was a positive success in bringing diverse sections of the community together. Time (or the crime statistics) will tell but Great Lumley is much better for the personal and professional input of Mark Lumsden.I am delighted to nominate Mark for a WOW Award.

PCSO Heseltine attended our home as part of the response to an attempted break-in of one of our sheds on Tuesday 10th July 2012. She spent a considerable amount of time suggesting various ways of improving security around the property and was both knowledgeable and inovative with her suggestions. Her manner was professional yet friendly and as a result of her intervention we have already been able to impliment some of her ideas. My husband and myself felt this officer to be worthy of a commendation as she was so helpful throughout the investigation.

On Tuesday 10th July we were victims of an attempted break-in to one of our garden sheds. Various police officers attended our call for help at approximately 7.00.a.m. Following their intervention a youth was repremanded the following day. P.C. Garrett telephoned to give a very accurate and succinct account of what was to happen and proceeded to outline how we would be kept informed . He then rang after the week-end to give an update after the youth had been in front of the Magistrates. This is superb policing and my husband and myself would like to acknowledge our gratitude to this police officer for his professionalism in executing his role and put his name forward for commendation.

Submitted on behalf of Mrs Anne JonesI recently had the misfortune to be conned by a so called gardener who offered to maintain my garden but then made off with my money. DC Goad and DC Horner attended and were very supportive, considerate and understanding to the stress that this has caused me. I have nothing but respect and gratitude for both officers who are a credit to Durham Constabulary.