I just wanted to thank you for your response to my recent product complaint. You have been very generous with giving me a voucher and I would like tot return your lovely service with a THANKS and a smile, have a wonderful day.

Exeter University Guild shops refuse to stock Nestle products because theyre so unethical, particularly in third world countires. Meanwhile, when we had our Fair Trade Fortnight, Cadbury products were everywhere. Hurrah!

I would like to say a massive thank you from me and my family to Helen and Cadburys for there chocolate hamper you sent to my grandma to celebrate her 100th birthday in her nursing home.

Jennie Thank you for your prompt response in regards to the fairtrade. My child is currently working on a project at school. This has helped her as well as her year group, in explaining the difference between fairtrade with milk chocolate and fruit and nuts. Many thanks

Helen Thank you for responding to my letter in regards to my recent question about Treatsize products. Many thnaks again for your help with my question.

Would like to thank Cadbury for getting back to me with my light hearted complainte I appreciate the trouble to reply to my somewhat flippant letter.

Just a thank you for the response I received back to a complaint about my Roses assortment. It is nice to think that in this day and age some people do take notice of a complaint and I very much appreciate your attention given to this. Many thanks

super impressive customer service, quick time response to my email even though it was just a complimentary email about Cadburys amazing products. A very happy, very pleased customer here. thank-you

OH MY GOD! Your chocolate is delightful. Id like to gobble it all up nom nom nom. Keep up the good work nom nom nom.Can I have some chocolate? nom nom nom

I would like to nominate the inventor of the little widget in the back of your new Bubbly bar boxes. Customers will probably never see this widget but as an overnight replenisher in a large supermarket, you are my hero. The widget pushes all the bars forward in the box so that they are always displayed perfectly. Most other chocolate falls down when there is only a few left so this not only makes the product look great all the time but also saves me a really fiddly job at the end of my night shift standing everything up straight before the shop opens again. Like I said before, the customer would probably never even notice it but I have and I love you for it. Now please put it in all your other boxes of chocolates and sell the idea to other chocolate firms. Genius :-)